Loni B.
I’m disappointed
I’m disappointed. I’ve been asking for months to get the hardship form sent so I can fill out and send back. I’ve asked for months to have the Amazon debt removed from my account. That debt was already settled. The new debt you added has the wrong debt amount. I’ve brought it to your attention several times. No response from you. (First National Bank in Amboy) Debt is for 2,2??.00 NOT 2,4??.00 Having it at higher amount INCREASES MY PAYMENT. I NEED THE HARDSHIP FORM. ASAP THANKS Loni Byars 815-517-3541 All you can manage to send me is what you want me to sign for amount I’ll pay.
Response from White Oak Law GroupNov 30, 2023
Dear Loni, We're sorry to hear about your experience and the difficulties you've faced. We appreciate your patience and will work to address this issue as soon as possible. We have assigned one of our escalated team members to review your account and reach out. We will be in contact soon. Thank you. Sincerely, White Oak Law Group



