whitecloths.comReviews of whitecloths.com

What I received is different from what is on the website.

This was a great shoe that I bought. Was a really good value. My new spiked golf shoes are great. Comfortable and give secure footing. Good price. I prefer spiked shoes. The color is versatile as well. confertable so far.

Worst customer service on earth, even more worst is their product. The picture does not match the product, they use cheap material. They don’t answer their emails. I sent several pictures of the product received, nothing at all what I ordered! Cheap and flimsy material with drooping sleeves that wasn’t mentioned in the description of the sweatshirt.

I ordered a sweatshirt and received an item that isn't close to a sweatshirt fabric. I have been trying to return the item since the day I received it and so far, their suggestions have been that maybe I could give it as a gifts to someone (I would be embarrassed to give this to anyone); then they offered my $4 for a $26 item; now, they have offered me $5. Based on my recent dealings with what they call customer service, I feel they make and distribute poor quality items and hope you will not try to return them. Stay away from this company. Update—as of Dec. 27, 2023, I have still not received a refund. Recent message I was told to “wait patiently”. Update—as of Jan. 24, 2024, it has now been 70 days since I was told they would send me a refund. This company is a scam.

The return policy is not as clear as it states. They will not accept returns if he product does not fit. I am very unhappy with the quality and sizing (and I went by the measurements on the site). They will not accept my return and I am stuck with over $100 worth of product I cannot wear or even give away. Lesson learned. Buy from a company that I know

As I sit and wait for a Customer Service representative to get back to me about a CANCELATION. I feel like there is noone at the end of the tunnel to help. Where can I find a phone number to call other than a Contact Us at support at whitecloths.com email. At this point all I want is to cancel my "duplicate" order and get a refun. HUMAN VOICE PLEASE ? ...

Poor quality merchandise. Their 'easy return policy' is a flat out lie.

Comfy and well made. Poseable wire in brim and nicely knit. Not too heavy.