WhirlpoolpartsReviews of whirlpoolparts.com

DO NOT BUY FROM THEM! They accept your order and give you no reply about the status. If you follow up, Customer service is rude and just tells you to wait until the shipping date. Now it has passed the leadtime they promised (2 months without a stove waiting for this part) they tell me, oh it’s in backorder, we don’t know when it will ship. They have no concern for customers. I’VE BEEN TWO MONTHS WITHOUT A STOVE!!!! Terrible, unreliable company and customer service department to match (as they could have warned me but chose not to because it is just easier to wait, they don’t have to open the order in their computer).

I ordered plastic repair parts for my dishwasher for $4.20 per part and I ordered 2 parts. Total was about $19.85 with shipping. I received 1 part that they charged me $12.90 for the one part, plus shipping. Website still lists the price as $4.20. When I wasted my time calling me they said price is $12.90 and we really dont care what out website price says. Thanks crooks.

I got a replacement freezer gasket. It wasn'as substantial as the original. After followingg instructions the freezer temp went up to 15. I called and was told to try to do more to get it to work. The gasket is just cheap

Probably the worst company to deal with when ordering parts: over priced, LONG delays to complete your order and customer service is 100% joke!!!

Searched for a part RepairClinic said was unavailable without an equivalent. Other sites did as well. For the heck of it, I went to the main website for Whirlpool, put in the model of my dishwasher, and it showed the original part as no longer available but showed another marked This part fits your Dishwasher. I ordered it. It doesn't fit - not nearly long enough. When I started the return process, I rechecked the website the same way I searched originally and the erroneous suggestion of the part I had bought was removed. I still am going to be out not only their shipping cost to me but double as much for me to return ship it to them. I did not know RepairClinic had bought the name or the rights to whirlpoolparts.com. I can tell you the info was not in sync between the two websites and it has cost me money and aggravation and, having never had an issue with RepairClinic in the past, I am sorely disappointed in them. DO NOT TRUST THE INFO ON WHIRLPOOLPARTS.COM

The parts department is a complete ripp off. I ordered a small plastic piece for my warming draw for my stove. It's literally a 25 cents part that they sold me for $12 PLUS $6 for shipping. I knew I was getting screwed but needed this little part. I got the part and they didn't even include a screw so I can screw it in. I called them back and they sell this little screw separately for $9!! Are you kidding me???? Will never again buy a whirlpool product.

Worst customer service ever. Paid $36.43 for 2 hinge bushings for a dishwasher. Shipping address was incorrect. Stuck in Fed Ex building, Fed Ex said only shipper can change address. Whirlpool Parts say, we can’t change the address once it is shipped. Therefore they have $36.43 charged to my credit card and I have no parts. They state there is nothing they can do. BUY PARTS FROM AMAZON - less money, free shipping AND you get the parts.

I ordered a part. The same day I called to cancel the order. I. was told that their company is too big and they ship too many products every day in order to cancel my order. So when I received the order. I reached out via their website "Live Chat". Jason did not answer my questions about how to return the product. He then abruptly kicked me off of the chat without making sure that I understood the process.