Wheeljackslab.comReviews of wheeljackslab.com

I bought a transformer toy from them for almost $600 and it arrived broken. They are refusing to give me a refund

I’m an international buyer, so I bought on the ebay site from wheeljackslab. I had a very disappointed communication with the seller. Bought a gi joe bridge layer with description 100% complete. When it arrived at home in Europe, I noticed 2 guns were missing. I contacted the seller and he promised me to send the two guns. The package was sent but when it went to the airport, the transport could not go on because “ extra item in parcel”. It was send back to the seller. We had a chat about it with outcome that he had no clue why it was hold. I bought 5-6 times in the past from him without no problem. His solution was that I have to send back the bridge layer for a refund… Not logic at all. We talked about it but he suddenly gives no answer any more. I did a proposal to buy the guns online as a new deal, I buy them for 1 dollar, payed taxes and transport and get a refund of that…he send the guns and everything is good…. but no answer. The problem is that he tried to sent the guns as package 2 out of 2 of a previous buy, but what was declared at the transport because there was no transport and taxes payed for that, and he tried to avoid the extra cost. Because previous buys I trusted him, because he was always a good seller. I looked again at the photos and suddenly I noticed there were no guns on the bridge layer…. So what did he tried to sent...? I didn’t want a refund, just 2 guns but these were no where on the pictures… I confronted him with it but no answer. I wrote a negative feedback on ebay of my experience. Few hours later, the negative feedback is gone and I got a refund of 17 dollars… witch I didn’t asked. I just wanted a fair answer not the silence of chris. He got caught in his lies. So be careful of al the good reviews because the negatives goes away. I expected honesty from a seller, even when it goes wrong.