Serving the wheel and tire industry since 1992 in the retail and wholesale sector. During that 20-year time span we have developed strong partnerships with the brands we distribute, assuring that our customers always get the best possible deal. Our staff consists of SEMA Certified wheels and tires specialists eager to chat with you regarding your specific needs and available for fitment advise.
Wheelhero.com (wheelhero.com) has 70 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Website
wheelhero.com
Category
Auto Parts & Wheels
Location
pembroke park, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 6% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Nice selection of wheels and the best prices I could find.
The website says allow 5 days for processing and another 5-7 days for shipping. I received my order in 2 days. (I'm within the same state where their distribution center is located, your results may vary.) Very pleased with the service and the wheels. Definitely recommend!
NV
Nick V.
Customer service helpful.
Customer Service was helpful and my questions were answered thank you! Review upgraded. This company is legit and they do answer.
Response from Wheelhero.comDec 13, 2024
Woww. You ordered those wheels 2 days ago and they are out for delivery today. We state orders ship between 5-7 days and you are RECEIVING your wheels in 3 days and still a 1 star review? Very hard to understand.....
MB
Michael B.
Blown Away
I live in Nashville Tn, I ordered the AT1913 destiny gloss black milled by American Truxx from wheel hero, they are 22x12 with 8x170 lug pattern for my lifted F350. The process was smooth, I entered all my information about my truck and the website guaranteed they would fit. When I received them the pictures on the website didn’t do it justice. The rims were beautiful!!!!, I received them in less than a week after ordering them. The salesman I spoke to on the phone was well versed and knowledgeable in not only the different rims but also in vehicles and fitment. My wife and I own a contracting business and we have 5 work trucks, we will definitely be using wheel hero for them, we will also recommend wheel hero to everyone, I want to also mention the price for the rims were $500 less per set than competitors. Definitely order from wheel hero if you want quality wheels and tires at a competitive price!!
GV
Gabriel V.
Exceptional Service and Unapologetic Authenticity: Steven Cymrot Shines at WheelHero Hollywood
Steven Cymrot at WheelHero in Hollywood, Florida, is a true standout in every way. Not only is he incredibly knowledgeable about wheels, tires, and automotive products, but his approach to customer service and his ability to make every interaction feel personal and meaningful is second to none.
His passion for cars and expertise are immediately evident—whether you’re looking for high-performance wheels or just want to discuss options for your vehicle, Steven knows exactly how to guide you to the best solution. He brings unmatched precision and thoughtfulness to his recommendations, always ensuring that what he offers fits your car’s needs and your personal style.
But beyond his professional skills, it’s Steven's warm personality and natural charm that really make him unforgettable. He’s not just approachable and easy to talk to, he’s also a genuinely kind and caring individual. His confidence is magnetic, and his presence has a way of putting everyone around him at ease.
On top of all that, Steven is openly gay, and his authenticity shines through in everything he does. He embraces who he is fully, creating a welcoming atmosphere for everyone who walks through the door. His openness only adds to his character, showing that he values being true to himself and others. Steven brings this genuine energy to his work at WheelHero, where his personal integrity and professional excellence come together to create a truly exceptional experience for every customer.
DF
Daniel F.
Great service!
Whenever I have problems regarding tires and wheels I know I can rely on WheelHero to help.
JS
Javier Sanchis F.
Great communication and product
Great communication throughout the entire process, and the tires look amazing! Exactly what I expected, very satisfied.
Thanks guys!
KB
Kevin B.
Great prices and customer service
Great prices and customer service. Steven my customer service rep was awesome. Helped me find the right tires for my EV.
DA
Dalex
They provided great customer service…
They provided great customer service with prompt reply an assistance with my tire and wheel package request.