Brian
Won't Pay Insurance on missing items
It is interesting how my issues are almost identical to others I have read. I have read reviews before the move and assumed some of them were just a one off or very picky people. Boy was I wrong. They damaged 95% of our furniture, and then won't pay for missing items even though I paid for additional insurance. They claim because they didn't know what is in the box we can't pay for it. Claim we didn't note the missing item on the inventory list. We wrote on it, not all boxes accounted for. We are down to $1500 on a $10,000 claim and they still keep denying the missing items They said they did a search for the missing items and guess what, they didn't find them so they must not be missing.



