WhatChimp | #1 Official WhatsApp Marketing PlatformReviews of whatchimp.com

Need a lot of patches to accommodate the new whatsapp updates especially regarding the new username feature. So many other issues regarding subscribers and the app's synchronization but i guess i'll make do for the lower price. I encountered a problem regarding the upgrade to Pro package. You'll need to manually cancel your basic subscription before upgrading. Otherwise they will still charge the basic one and have to wait to resolve the issue. But so far, for less than a month of use, and thousands of marketing messages blasted, everything is fine. You'll just need to adapt with the UI. A bit confusing for first timers, but it is adaptable in a few days. (I have yet to adapt to a few functions in the app though, but it's fine.) This is also our first time using WABA API so i have no idea if any other API brands are a lot better. Their help support is good, just need to expect the time differences, so you'll need to wait for their human response. But im fine with it. They're very helpful when needed. Still am not confident to subscribe to annual payment though. I hope my confidence continue to grow with whatchimp.

Support response is available but at a slow pace. Sometimes the auto Ai response from WhatChimp is not in line with the issue Like recent Error# 200, first the Ai reply was that its is due to us not following Meta guidelines for the template, later human agent sent a valid reply that some glitch in Meta sys. Continuous updates in WhatChimp UI cause day to day issues, which we did not report. Waited and tried again then sometimes our prob is resolved else we have to wait again. Overall Whatchimp is ok however many a times the issues we face generate a thought that may be we should switch to another vendor is we are looking at smooth working and prompt support.