WhatChimp | #1 Official WhatsApp Marketing PlatformReviews of whatchimp.com

Be careful! Once I paid the money didn't reflect in my account, but to be honest they solved it in 3 business days but it was so weird for me that I still in the free plan, but the most dangerous this is that you cannot find the option to cancel your subscription and they might charge you again and again because of that, they are forcing you to schedule a call to force you to stay with them, I didn't like the interface and the bugs that they have, maybe someone else like it but it didn't fit my business so I'm still till now trying to cancel it and they didn't even send me a direct link to cancel my subscription and didn't even wanna to do it from their end. Something very weird to struggle cancelling your subscription. Be careful!

I'm extremely disappointed with the service from WhatChimp. My account is not working, and despite contacting your support team on WhatsApp multiple times, I have received no response. This is one of the worst customer support experiences I've ever had. If you expect customers to rely on your platform for business communication, timely and effective support is essential. Please resolve my issue as soon as possible.

It was so dissapointed. 20USD wasted on platform.. No assistant to verify the meta nor template.

⭐ 1/5 – Très mauvaise expérience J'ai supprimé mon compte sur WhatChimp et je m'attendais à ce que tous les prélèvements liés à mon abonnement soient arrêtés. Pourtant, j'ai constaté que la plateforme essayait encore d'effectuer des prélèvements sur ma carte Visa après la suppression de mon compte. J'ai contacté le service client pour obtenir des explications et résoudre le problème, mais les délais de réponse sont très longs. Dans mon cas, j'ai dû attendre une journée entière, voire plus, avant d'obtenir un retour, ce qui est particulièrement frustrant lorsqu'il s'agit d'une question de facturation. Cette expérience m'a laissé une impression très négative de la gestion des abonnements et du support client. J'espère que l'entreprise améliorera la transparence de ses processus de résiliation ainsi que la réactivité de son service d'assistance. Je ne recommande pas ce service sur la base de mon expérience personnelle.

PELIGRO ESTAFA Mucho cuidado con esta empresa, te siguen cobrando sin autorización, les escribes y no responde nadie. Son unos autenticos estafadores. No compren nada aquí si no quieren ser estafados.

The customer service is non existent. After months of me flagging the same Zapier integration issue, they never followed up despite me regularly messaging and arranging calls to fix, each time they asked me to repeat my issue. Ironically, even their client call reminders has errors in it. I would give Whatchimp 0 stars if I could. Absolutely awful. After searching around, I’ve found a CRM with WhatsApp capability with a simple integration — Update…the founder offered a refund if I removed this honest and accurate review. But they’re two separate things. A refund is the only solution to poor customer service. Editing or removing a poor review must never be a condition of a refund. I owe it to people considering this product that they know the business they’re considering working with. Trust me. A waste of time and money