Jeremiah R.
If you have any issues, expect not to get a response from WGT.
On Monday January 27th, 2025 I purchased $20 in credits. I did not receive the credits I purchased! I emailed WGT support and told them what the issue I was having was. Few days went by and no response from WGT. So I emailed them again and sent a screenshot with my proof of purchase and where the payment went through to them. It’s now Tuesday February 4, 2025.. 8 days later and still haven’t heard from WGT! I’ve sent 5 emails regarding this matter. Still no luck hearing back from them. They state that they WILL RESPOND within 48 hours. 8 days later, no response! Good luck! I love the game but customer service is last to everyone!

