Warren
Poor overall service
We contracted wewilltransportit.com to pickup a forklift in Indiana and deliver it to our warehouse in Memphis TN. We dealt with a lady named Christina G. who quoted us $895.00 all inclusive. Before accepting the quote we informed her that there would be loading assistance at the pickup but we required a dock high truck to be able to unload it to our warehouse dock. She stated that she would send a dock high flatbed or a rollback to accommodate the delivery. We then accepted the quote. When the forklift was picked up, the seller sent me pictures. I immediately called Christina and informed her that the forklift was not on a dock high trailer like we requested. She apologized for the mistake and stated she would arrange a rollback tow truck to meet the carrier at our location to move the forklift from the carrier’s trailer to our dock. The tow truck driver showed up two hours before the carrier showed up. Once the carrier arrived, the tow truck driver demanded $231.75 or he would not do it. I tried calling Christina 6 times to get her to take care of the payment issue. The tow truck driver decided he was going to just leave so we were forced to pay him. I have emailed Christina and called and left several messages, all of which have no response. Our next step will be legal action from our attorney.