Wetie OfficialReviews of wetie.net

I have only had my air purifier fo a week or so. It seems to be working okay. The reason for the one star rating is as follows. 1) I never received an order confirmation from Wetie. 2) I never received shipping information from Wetie. 3) I used Paypal to purchase this item (it was the only option) and the money went to a corporation with a name ( all chinese characters). 4) I am going on faith that I receive my extra set of filters. 5) I was not able to connect with Wetie customer service in many tries. POSITIVE: This unit was shipped from Amazon in a reasonably quick timeframe. It looks as advertised.

Worst customer support, They openly admitted that they have issues with online chat and customer support interface. I have been trying to get my refund from past 10 days and it's still ongoing. So I decided to open dispute. I will never recommend this website if you're expecting 100% customer support.