West MusicReviews of westmusic.com

Item arrived quickly and as described.

Fast service. Quality products. Thanks!

The site was easy to navigate and everything arrived in a timely manner. Thank You!

Found the products I needed at good prices. Shipping was quick, too.

The shipping was fast and we are happy with the quality of the product.

I git my stuff

I read the bad reviews, but it was the only place that had the percussion shakers I wanted. I received them by mail promptly and they followed my instructions I included in the order. The price was reasonable too. So, I was pleasantly surprised.

I took a guitar amp in several years ago (5 maybe?). Had to pay $40 cash in advance. The next week, the kid said he opened up the amp and could see the part that needed replaced but he knew he couldn't get one. But he charged me and kept the $40 anyway. OK, I didn't argue but I didn't go back for years. Now, water under the bridge I thought so a few weeks ago I called and emailed West Music asking if they had anyone that could repair amps. They increased the "up front bench fee" to $65 ( $30 more than any other store in Iowa) and now charge "only $90 per hour", their words, ($30 more than any other). I told them what I needed done and asked for an estimate and they still have not bothered to respond. Too many customers I guess. Anyway, I found someone else that builds amplifiers and he did it for $50 total. Look somewhere else before going to West Music in Coralville. Horrible customer service, over charging and no work ethic at all. I shop on line exclusively because of them and I have been playing music for over 50 years. Guitar, violin, piano, bass. guitar.