WestfieldReviews of westfield.com

Vorsicht! Nicht im Parkhaus parken! Über 100 Euro Parkgebühren! Totale Abzocke!

Dear Westfields Please train your customer service staff at the information desks. They really are pretty shabby and need help. They appear somewhat disinterested in helping you and it feels like you are interrupting them when you ask them something. After a single word, phrase or sentence response they will quickly turn back to their colleague to carry on chatting. When they give you incorrect directions and you have to return to them to have someone laugh and not apologise and their colleague having to then tell me the right way is not a good look. Minimum should be an apology. When you ask them about an event and show them and ask where it is if they don't know then dont just turn away go and find out. Or apologise that you don't know. Seriously. I have seen children give better responses. Its interesting coming here to see that I am not the only one not impressed with the service. I have been coming here for a number of years and its always the same. I was going to complain direct to Westfields but I see from others on here that its not worth it. Other commenters are so right in what they are writing in that when you report something significant, they just shrug their shoulders or say it often happens instead of dealing with it. No one appears to know how to escalate or next steps or even some level of understanding or commiseration. This is my first 1 star review of any place :(

Achtung Abzocke! DerParkplatz in Prag Chodow hat für 2Tage 2820 Kronen gekostet! Das sind etwa 117 Euro! Das geht gar nicht! Das ist mehr als Wucher! Bitte nicht dort parken! Wucher! Abzocke!

Nachdem man an einem Sonntag die öffentlichen Toiletten gesucht hat und dann nach 15min Irrweg gefunden hat, waren Diese verschlossen. Geht gar nicht !! Ansonsten ungemütlich und kalt. Nie wieder.

Ich war am 12.1.26 zum ersten Mal da und bin tatsächlich sehr sehr enttäuscht..so so kalt da drinnen und ungemütlich..

Jedesmal wenn ich dort war habe ich geschlottert. Dieses Einkaufserlebnis kann nur mit langer Unterhose, Schal, Pudelmütze, dicker Wintermantel, Angoraunterwäsche, Pullover und Wollsocken, sowie Thermohose einigermaßen spaßig sein. Das die Geschäfte ebenfalls Eiseskälte bieten, erspart wenigstens das Aufknöpfen. Zusammengefasst: im Sommer zieht der Golfstrom durch und im Winter Polarluft.

Wir waren inzwischen im Sommer wie im Winter dort. Kein bisschen Wohlfühlatmosphäre. Wir haben gefroren. Hätten wir nicht Karten für Port des Lumière gehabt, hätte uns Westfield nicht wieder gesehen. Erfreulich die Parkmöglichkeiten - allerdings überteuert.

DO NOT GO TO THIS AWFUL SHOPPING CENTRE!!! BEWARE OF PURCHASING WESTFIELD GIFT CARDS!!! THEY ARE A SCAM!!! They have a scam going whereby they steal the money from your gift card, or block your card so can’t access your money! ABSOLUTE SCAMMERS! The customer service staff are rude and unhelpful and refused to help me regarding the missing money on my gift card, instead rolling their eyes and treating me as though I am a criminal. When trying to contact the Westfield email address, they either fail to respond or fob you off. Just abysmal!