WestfieldReviews of westfield.com

They only give you time if you’re going to spend money in their store. I am an existing customer and wanted help on addressing issues. They right away discouraged me saying it’s a 1.5 hr queue. I insisted to be put on the queue and said I’ll wait. They didn’t even take my customer details properly. When I asked them to show me listed on the store assistants tab they had my name wrong and the waiting time showed 8 minutes. I asked to speak to the store manager who was even worse in his attitude and rude.

Terrible experience, do not order from here! Product never arrived and still working to get a refund. Customer service doesnt exist, just automated messages

I got my delivery two days ago but it’s wrong item I didn’t get what I had ordered.i sent emails tried to talk to someone but nothing happened.i don’t know where is my parcel.i am so disappointed I didn’t get what I had Ordered.

Horrible experience- don’t bother using as they’ll take your money and you’ll never get your order. Falsely advertise 3-5 business days for delivery but 3 weeks later still nothing. Zero communication or updates from them about delays. After many emails from me chasing them to find out where my parcel was, they told me half had been delivered to store but they had lost the order. Don’t trust them, order anywhere else but here!

Never order on westfield direct thats the worst online store ever!!!

Not sure why there are so many bad reviews, i had a grest experience with Westfield Direct. Order was placed, delivered and received within a week!

on July 18th went to the toilet and bumped head on the toilet pole at whitfords have had headaches everyday and head is sore, feel dizzy and sickly sometimes

I need the zero stars option for the worst online shopping. False advertising on the site. I placed an order for two lots of jars that came in a pack of 6 from MYHOUSE via Westfield direct. Was clear in the multiple descriptions that the package contents being purchased are a pack of six. They sent 2 single jars. I went through the support process and they refused to send the remaining 10, stating I had to purchase each separately. That would mean at the extremely over-inflated price each small jar would have been over 300% increase in price per jar compared to reputable suppliers. They have since ignored my email. Have taken it up with the Department of Fair Trading. Depending on the outcome will also make a complaint to ACCC for false advertising.