Estel D.
If I could give 0 stars
If I could give 0 stars, I would. We rented a used shipping container from this company for several years. The same type of used container is advertised on their own website for around $1,245, yet after our container was damaged in the Los Angeles fires, they attempted to charge us over $4K based on an alleged “asset value” rather than their own stated fair market value. They repeatedly pushed for insurance involvement, threatened us with insurance fraud despite the container not being covered under our insurance policy, threatened legal action and collections, and showed little compassion despite the fact that we have been long-time loyal customers who had faithfully paid rent for years and were dealing with a devastating fire loss. We attempted to resolve the matter fairly and reasonably by offering to meet in the middle between their advertised market price and the inflated “asset value” amount they demanded, but so far no resolution has been reached.
Response from Western Container Sales & RentalsMay 19, 2026
Hi Estel, we tried to reach out by phone last week and today but have been unable to speak with anyone. We're very sorry you've had to deal with rebuilding after the fires, and we're definitely not trying to make that more difficult. The container you were renting was subleased through an equipment provider and the replacement cost is based on their book value (which could be based on the initial cost when it entered service). We are happy to work with you to resolve the issue if you can please give our office a call.


