westbayinsurance.com is listed under Insurance.
westbayinsurance.com (westbayinsurance.com) has 27 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Paul B.
Apart from reading the reviews which make it apparent this is not a good company. My daughter had the misfortune to be hit by one of their insured drivers, they are impossible to talk to and even company to company they are slow/reluctant to follow procedures and put people in unnecessary stressful situations with delaying tactics. Stay clear
Kingpike1
These cowboys doubled the level of my premium on my M and S motor policy. There is no justification in the increase. They are just parasites. All you get is an automatic message voice. Needless to say I'm not renewing
TP
terrible customer service ! do not go with this company. Be careful that you do not end up with this company via a broker
Mark S.
Just a vile company. 10 months after a no fault car accident and still no repairs undertaken. They and linked somehow to Zennith and enterprise who are just as vile and have no intention of repairing your car. Avoid at all costs
becky R.
Disgusted at having to give one star. Useless insurance company with useless staff. You will have to fight them as much as the third party in the event of a claim. They’ve driven people to near suicide with their incompetence.. absolute fraudsters taking money for policies they have no intention of fulfilling. I’ve been waiting since May 2020 for my car loss to be recovered. They’ve known since Feb the money was waiting to be asked for and have done NOTHING, but leave me to do it all.. scum scamming thieves. Kevin Spencer is a thief. He wants investigating…
Darren H.
This company traded as markerstudy zenith and now westbay in the event of a claim it is very unlikely you'll be payed out . Am 7 month in on a claim that wasnt my fault and now they wont even answer my calls they just cut me off . Just read.the reviews for markerstudy there a discusting company
Stu
Sold bike so cancelled policy.. Had 6 full months left. Full cost was £183. They gave me £35 back.. Robbing b£?!!@s.
Beth
My car insurance was up for renewal, I got it through coop insurance but they are just the broker, west bay is the lender. They have doubled my car insurance from last year, I have had no crashes, and will have added an extra years of no claims. I asked coop why they have put it up, they just said, ‘they have have done it to everyone this year, they are just money grabbers’ They do not care about there customers one but, just bothered about making profits by charging extortionate prices
