WesleyvirginReviews of wesleyvirgin.net

Response from WesleyvirginAug 27, 2026

Hey Rich, Wes here. You wrote that someone "zapped my credit card without approval or authorization," that you had "over 30 days no response to emails," and that you filed a complaint with your credit card company. That is a serious support and billing problem and I want you to know I see those exact issues. I am truly sorry this happened and can imagine how stressful it is to have an unexpected charge and then feel ignored for more than 30 days. If our checkout or support failed you, it absolutely needs investigation and fixing so this does not happen to you or anyone else. Please email [email protected] with the subject line "TP Escalation - Wes" and I am personally alerting the team lead today. For charge or refund cases please include your purchase email and the charge date or order number so the team can locate the transaction quickly. Much love and respect, Wes Virgin.

Response from WesleyvirginAug 27, 2026

Hey Karina, Wes here. I’m truly sorry you feel our offers were misleading and that Facebook messages seemed ignored. I take these allegations seriously and want to understand what happened. Please tell me which posts or ads, dates, screenshots, and whether you purchased a course so I can pass the details to the team for review. Please email [email protected] with the subject line “TP Escalation - Wes,” and I am personally alerting the team lead today. If this concerns a charge or refund, include the purchase email and charge date or order number; never include card details. Much love and respect, Wes Virgin.

Response from WesleyvirginAug 27, 2026

Hey Natasja, Wes here. I can see you tried to get your money back for more than 1.5 year, that the refund process was slowed until it became "too late", that responses stopped despite your proof, and that your last email was July 28 2024. That experience sounds incredibly frustrating and unfair, and I am sorry you were left hanging like that. If our support failed you or communication broke down, it absolutely needs investigation and fixing. Please email [email protected] with the subject line "TP Escalation - Wes" and I am personally alerting the team lead today. For charge or refund cases include your purchase email and the charge date or order number so they can find your records quickly. Much love and respect, Wes Virgin.

Response from WesleyvirginAug 27, 2026

Hey Nina, Wes here. I'm sorry you felt the Genie Script product didn't meet your expectations and that you were unable to reach us about a refund. We take feedback about content and communication seriously; I appreciate you calling out the £150 charge and your concerns about the guarantee. Please email [email protected] with the subject line “TP Escalation - Wes,” and include your purchase email plus the charge date or order number; please do not include card details. I am personally alerting the team lead today. Much love and respect, Wes Virgin.

Response from WesleyvirginAug 27, 2026

Hey Jyoti, Wes here. I'm sorry you had trouble with product access, the $37 purchase, and the upsell to $97. I understand the frustration about bounced emails and the refund concern. I take these concerns seriously. Please share a few specifics so we can get clarity and a prompt review from the team. Please email [email protected] with the subject line "TP Escalation - Wes," and include your purchase email and the charge date or order number, do not send card details. I am personally alerting the team lead today. Much love and respect, Wes Virgin.

Response from WesleyvirginAug 27, 2026

Hey Mo, Wes here. You said the program was a waste of both your money and your time, and I am sorry that is where you landed after giving it a chance. When someone invests their hard-earned money and walks away with nothing useful, I need to understand where the experience fell apart instead of hiding behind a generic answer. Please email [email protected] with the subject line “TP Escalation - Wes,” include your purchase email and charge date or order number, and I am personally alerting the team lead today. Much love and respect, Wes Virgin.

Response from WesleyvirginAug 27, 2026

Hey Selina, Wes here. I'm truly sorry you were charged and then had your order canceled with an unexplained email; that is not the experience we want for anyone. I want to help get this sorted and understand what happened. If you can share the purchase email and charge date or order number, we can investigate further. Please email [email protected] with the subject line "TP Escalation - Wes," include your purchase email and the charge date or order number, never card details, and I am personally alerting the team lead today. Much love and respect, Wes Virgin.

Response from WesleyvirginAug 27, 2026

Hey Mosche, Wes here. You say we promised a money back guarantee that wasn't true, that the course advertised did not match the product, you experienced terrible customer service, and it has been over a year since someone told you they were working on your refund yet you still have nothing. That kind of delay and mismatch is unacceptable and I can understand how angry and disappointed you must feel after waiting so long; if checkout, access, or support failed you, it absolutely needs investigation and fixing. Please email [email protected] with the subject "TP Escalation - Wes," and I am personally alerting the team lead today. For the refund case include your purchase email and the charge date or order number so the team can find your file quickly. Much love and respect, Wes Virgin.