Vanessa H.
You can refund my money I didn't accept…
You can refund my money I didn't accept the overnight script And they debited my account. I'm a senior and can't wait afford this. Nor do I understand what it is all about. Please refund my account. Vanessa Refund both them
Response from WesleyvirginAug 27, 2026
Hey Vanessa, Wes here. I’m really sorry to see you were charged for the "overnight script" that you say you did not accept and that the money was debited from your account. As a senior who says you cannot afford this and that the product is confusing, I can imagine how upsetting and stressful that must feel, and if checkout, access, or support failed you we need to investigate and fix it. Please email [email protected] with the subject "TP Escalation - Wes." I am personally alerting the team lead today, and for charge or refund cases please include your purchase email and the charge date or order number so they can locate your order. Much love and respect, Wes Virgin.



