Mike B.
I am a small business owner and quite…
I am a small business owner and quite honestly Wesbanco has lost its way in providing customer service. They are a while of reasons why I say this. First they closed my business line of credit. Apparently my old loan rep left ? Don’t know no one ever contacted me until I received a litter saying they were closing my account because I hadn’t provided the information I asked for. No one had asked for anything apparently they had turned my account over to someone else and this person never contacted me. Then they started that business of when you used bill pay the check automatically went out of your account before the client you send the check to cash it. Then if the client doesn’t cash it they return it to you size ninths later. They they keep closing offices. I used two offices Butler pa and Shadyside in Pittsburgh. The Pittsburgh one had a drive through parking etc. they closed that one and through other branches I learned they transferred my accounts to the strip a notoriously poor are for parking and they have no parking there. Then they start this thing were they want to reject my checks I am presenting because they are made out to an my DBA name. All my accounts at other jnstitutiona accept these checks. Wesbanco did till 6 months ago. They also got rid of all their coin counting machines. And the list goes on. Wesbanco is an institution where few of the employees have any drive. They will Take your business but they won’t work to keep it. Go to another bank