Emma R.
Product was lovely but the delivery…
Product was lovely but the delivery time was not acceptable. This was a birthday present and I asked for express service and it arrived almost 2 weeks later .

As Welter Atelier, established in 2017 as the common dream of its founders, we continue to work with our first-day excitement and determination to provide you good service at different points of the design process. Our adventure, which we started as a collective production and design company, continues to develop with the emergence of our services with different qualities every day. As Welter Atelier team today, we are proud of delivering the designs that our users can choose or direct to us with confidence. At the point where the craft meets with current production techniques, we are at your service with our accessibility and expert staff by actively bringing you together with design if you wish. Come on, you make your living spaces more enjoyable through us !!! Welter Atelier Team
Welteratelier (welteratelier.co) has 58 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Decoration & Interior · Lewes, Delaware
Excellent

Decoration & Interior · Lewes, Delaware
Excellent

Decoration & Interior · Newark, Delaware
Excellent

Decoration & Interior · Dover, Delaware
Excellent
Showing 15 reviews with 4 stars · Clear filters
Emma R.
Product was lovely but the delivery time was not acceptable. This was a birthday present and I asked for express service and it arrived almost 2 weeks later .
Elena
Great buy! The metal decorations I bought are very original and look great on the wall. Great professionalism of the company: they even reimbursed me for the customs fees.
S. Z.
All good, the metal pieces are beautiful and arrived well packed - just the customs duties I had to pay afterwards sucked a bit.
Emi C.
Great design, quick delivery, not too expensive. But came a bit bent.
Cedric G.
After some issues probably related to carrier and customs, package finally arrived and conform to the description and the photo. Quite happy with the design and the look of it on my wall !
Response from WelteratelierOct 13, 2021
Hello Cedric, Could you send an e-mail to [email protected] regarding the subject? As soon as you report your order number and problem, your extra payment will be refunded instantly. We apologize for encountering such a situation.
D.T.
Nachtrag zur Bewertung vom 23.06.2021 Nach meiner schlechten Bewertung bzgl. der Intransperenz der Zollgebühren bekamen wir Antwort von Welter, dass sie die Zollgebühren übernehmen würden. Dies ist auch tatsächlich geschehen. Welter hat uns die Zollgebühren erstattet. Fragt sich nur: Warum nicht gleich so? Die Produkte sind wirklich schön und hochwertig, also seid doch auch transparent was die Kosten anbelangt. Das ist nur fair und gibt dem Kunden ein besseres Einkaufserlebnis.
Jörg W.
Schöne Ware, angemessenes Preis-Leistungs-Verhältnis. Leider hat sich die Lieferzeit recht lange hingezogen und es gab Probleme bei der Einfuhr. Diese wurden dann aber von Welteratelier schnell, unkompliziert und für mich zufriedenstellend gelöst. Alles in allem empfehlenswert.