WelovestreetReviews of welovestreet.com

Es gab bei der Lieferung Probleme. Dies konnte durch die nette Violet behoben werden. Die größe passte und mein Mann war begeistert. Auch das Material entsprach den Angaben. Super

My Hoodie didn't arrive in first place cause the parcel service made a mistake. Wrote to the service and got a personal andere and service till I got a free resended with a kind E-Mail support. Thanks a lot for your top support!

I ordered some things on the WLS shop, and I was a bit afraid to not receive them cause it was a bit long to wait, but the support (by mail) was very very good, thank youuu Violet Cruz, and finally, I got what I wanted, so in the end, I'm very happy, everything is perfect, so, just be patient when you'll order something haha! 🙏🏼💯

First of all, I don't trust Trustpilot - so there you go :-) BUT I have had a great experience with We Love Street. I can see there are very different experiences with this webshop, and I know that many webshops are facing challenges with customer service and support. But in this case - in my case - We Love Street just delivered a perfect service. Thank you Violet Cruz for answering within hours and for your kind replies to my sometimes frustrated tone. We Love Street is a real webshop. I recieved my items, unfortunately one time with a very delayed delivery, but the customer support made up for it. So I just ordered again, and I'm looking forward to get my new stuff from WLS.

I always feel that the clothing I buy here is of high quality sewing. Hopefully, I'm big, so please provide me with another size larger clothes. Then it's perfect.

Super Nice company! I'm sorry to hear that some people have not good words about WLS they really are unique in quality style and support. They take care of your needs and have superb Customer Service!! Reach out to Violet if you need anything she's the best!!! :) Love this company! They have the best quality products and they are in your needs 24/7.

Even a 1 star review is too good for this sham of a company. Trainers received before Christmas, not as described, poor quality and faulty. Email sent as per their refund policy the same day order was received to ask for refund. Rather than provide an address for return in order to issue a refund, they have tried to fob off this request by saying they will send another pair of trainers and I can keep the faulty ones as a 'goodwill gesture'. Funnily enough, a new pair of trainers never arrived and after waiting from 29 December to 10 Feb, I chased this up and asked that a refund now be issued due to the time it has taken, only to be fobbed off again. They have tried to say that I had said the trainers were still wearable as an excuse not to issue a refund, which I did not and had the emails to prove it. They are now trying to get me to do an exchange with another item, I have declined this repeatedly asking for a refund and have now been told they only issue in-store credit refunds contrary to their website refund policy which states they will issue refund to original payment method. Do not buy from this store unless you are wanting poor quality goods and poor customer service where they refuse to issue refunds to their customer despite their own refund policy! Complete scam of a company.

Different from what some of the comments below say, my experience was great. My son loves his new clothes and delivery time was absolutely fine, considering that I live in Germany. I had a question which I adressed at customer service, and I received prompt, professional and friendly response. For sure not the last time I bought at WLS!