wellnow.comReviews of wellnow.com

My experience with Wellnow is very bad. First, I sent an employee in for a drug screen, paid for it upfront and never received the test results. I sent several emails and made phone calls which both were unanswered. Then I received a notice they were billing me for $651.00 and I sent (3) emails asking them to not deduct this from my credit card. All emails unanswered. Then my credit card company contacted me about a company trying to make a charge of $651 and it was Wellnow. Communication with WellNow is extremely POOR! Stay away from this company!

itting here for two hours as the one computer is performing an update. One computer for tele health??? The is terrible organization of a medical office and impacted service!

Went with what might be a tick bite, They said yes it was and said head is still there but they will leave it in, on my diagnosis just put rash and other skin eruptions plus cellulitis....never even mentioning tick bite so which was it, left me hanging......don't go there......

FRAUDULENT!!!!! Do NOT use them. They charged me for the virtual visit, then I got a bill for an outpatient office visit. I call. They say they have no record of my first payment. I’m given a email address to send the receipt in my account showing I paid, which I already reached out to with a screenshot. Then they submit the outpatient visit to insurance. I emailed again. Got another bill for the copay for the “outpatient visit”. I call again, they tell me some lines from a script. They say they have no record of the payment. The person pulls it up on the phone. I say, I get a refund now, right? He says if there was an overpayment… there absolutely was. It was a joke. It’s FRAUDULENT! Do not use EVER!

Just today, I found out that this outfit sent all my medical information from a 2025 visit to their Physicians Immediate Care location at Countryside, Illinois to a third party! I had never heard of them but apparently they act like a credit reporting agency for medical care. I would have NEVER knowingly authorized this. I should have read more carefully what I was signing. That information was used to DENY health insurance coverage, even though what I had was the flu. Further, I did not see a real doctor there. They did nothing for me there and simply told me to go to the Emergency Room. A total fiasco.