WellBeforeReviews of wellbefore.com

4.79,926 reviews
Health Equipment
2250 Morgan Parkway Suite #100, Farmers Branch, Texas

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WellBefore

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About WellBefore

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.

WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: wellbefore.com
Website: wellbefore.com
Category: Health Equipment
Location: Farmers Branch, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WellBefore reviews

Showing 8,729 reviews with 5 stars · Clear filters

Rosanna
Feb 12, 2025
Love these masks
Love these masks! Comfortable to wear.
Response from WellBeforeFeb 12, 2025
Thank you so much for your kind words! We're delighted to hear you love our masks and find them comfortable.
Mimi
Feb 11, 2025
My NIOSH approved WellBefore masks fit well, are comfortable
WellBefore is consistently quick in delivery, and I trust the 3D (KF94 style) KN95 masks with adjustable ear loops I've been buying, as they are NIOSH approved and fit well. They're also comfortable, and as an added plus, I can buy them in several different colours. Price is good, too. Well worth buying.
Response from WellBeforeFeb 11, 2025
Thank you so much for your wonderful review! We're thrilled you're happy with our 3D KN95 masks, our fast shipping, and the comfort and fit they provide. We appreciate your kind words.
Michelle A.
Feb 11, 2025
These masks are excellent
These masks are excellent! They are comfortable as well as protective. I like how they are individually wrapped which makes them easy to take with you anywhere you go.
Response from WellBeforeFeb 11, 2025
Thank you so much for your wonderful review! We're thrilled to hear you're happy with the comfort and protection our masks provide. We appreciate you taking the time to share your positive experience.
Melissa F.
Feb 11, 2025
Larger ear loops than before
I've ordered the same masks (regular size, standard ear loops) in the past and they fit well. The ones I just received, the ear loops are way too large. The masks won't protect well if they don't provide a tight seal. Not sure why they're different this time. Update: WellBefore has reached out to me multiple times to make things right. They offered to replace the too-loose masks with the adjustable type, but I just bought rubber mask adjusters on Amazon instead. They were very kind in their correspondence and I appreciate their help.
Response from WellBeforeFeb 11, 2025
Thank you for taking the time to share your feedback, Melissa. We’re truly sorry to hear about your experience with your latest order. While we can confirm that no changes have been made to our masks, we completely understand your concern. One of our team members will be reaching out to learn more about this, so please keep an eye out for our call. If there’s anything else you’d like to share then, please don’t hesitate to let us know. We’re here for you, and happy to assist! See you soon and hope you have a wonderful day!
Megan O.
Feb 9, 2025
The customer service team was amazing
The customer service team was amazing. I used the live chat (on a weekend) and had my issue resolved right away!
Response from WellBeforeFeb 9, 2025
Thank you so much for your kind words! We’re thrilled to hear that our customer service team was able to assist you quickly and efficiently, especially over the weekend. We’re so glad we could resolve your issue right away. If there’s anything else we can do for you, don’t hesitate to reach out to us again! Best regards,
B E.
Feb 8, 2025
Great product and service!
The N 95 masks are wrapped individually for convenience when traveling.They're very high quality and give a great sense of security when wearing. Customer service is always very efficient.
Response from WellBeforeFeb 8, 2025
We appreciate your amazing feedback, B! We're glad to hear that our masks have met your expectations in quality, convenience, and safety. We strive to provide excellent customer service and are delighted that our efforts have been helpful for you. Thank you for choosing us!
Simone
Feb 8, 2025
Excellent product and excellent…
Excellent product and excellent service. Lighting speed response to my request and made the changes simply and directly. I could not be happier with the r service and of course the masks! The denim color is Devine!
Response from WellBeforeFeb 8, 2025
Thank you so much for your kind words, S! We're thrilled to hear that you're happy with both the product and the service you received. Knowing we could assist you quickly and efficiently truly makes our day and we completely agree that the denim color is absolutely divine! If you ever need anything else, don't hesitate to reach out. We're always here to help! Stay safe and take care!
Mimi
Feb 7, 2025
You replaced my masks immediately
You replaced my masks immediately. And once I got the right ones, small with a foam nose bridge, they were perfect! Can wear them all day!
Response from WellBeforeFeb 7, 2025
we're so glad to hear the new masks are a perfect fit! Thank you for sharing your experience. It has made our day.

WellBeforeReviews of wellbefore.com

About WellBefore

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WellBefore reviews

Love these masks

My NIOSH approved WellBefore masks fit well, are comfortable

These masks are excellent

Larger ear loops than before

The customer service team was amazing

Great product and service!

Excellent product and excellent…

You replaced my masks immediately

About WellBefore

About these reviews

More in Health Equipment, Texas

Lactation Connection

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WellBefore reviews

Love these masks

My NIOSH approved WellBefore masks fit well, are comfortable

These masks are excellent

Larger ear loops than before

The customer service team was amazing

Great product and service!

Excellent product and excellent…

You replaced my masks immediately