JW
Outstanding customer service!
I very much like the shape of the masks. They fit nicely. I also like the color. When I noted that I did not like the foam nose piece, WellBefore customer service reached out to me right away giving me options. They wanted me to be happy with my purchase. In the end, they replaced the masks that I bought for masks that better fit my needs with no extra cost or the hassle to return those I didn’t like. I will definitely be buying from this company again!
Response from WellBeforeFeb 22, 2025
Hi Judy, thank you for sharing your experience with us, though we’re deeply sorry to hear about what happened. While we can assure you that the scent is neither chemical nor petroleum-based, we completely understand how frustrating this situation can be. One of our team members will be reaching out to assist you. Please don’t hesitate to share any further details or thoughts. Our team of wellness advisors is always available and ready to help. Looking forward to connecting with you soon!