WellBeforeReviews of wellbefore.com

Response from WellBeforeJul 9, 2025

We're sorry to hear the masks didn’t fit as expected and truly appreciate you taking the time to share your experience. We do offer a range of sizes and it looks like you’ve chosen the next size up — thank you for giving us another try. Our team will be reaching out to help make this right. Customer satisfaction is very important to us, and we're always here to ensure you get the fit and quality you deserve.

Response from WellBeforeMay 21, 2025

Hi S. Vincent, Thank you for your feedback. We’re truly sorry to hear that you haven’t been able to find the mask or size you need with us recently. We understand how frustrating this must be. Due to ongoing supply challenges, our inventory has been limited, but we would love to assist you in finding a suitable alternative. If you’re open to it, please don’t hesitate to reach out to us directly — we’re happy to recommend options that might work for you. Thank you for your patience and for being part of our community. We hope to support you again soon. Warm regards,

Response from WellBeforeMay 20, 2025

Hi there, Thank you for your recent order and for taking the time to leave a review. We’re really sorry to hear that you weren’t able to update the delivery location after placing your order — we completely understand how frustrating that must have been. We’d love to learn a bit more about what happened so we can see how we might help or improve things moving forward. If the order didn’t arrive at the right place or you’re still dealing with any issues, please let us know. We're here to support you however we can. Looking forward to hearing from you and making things right. Warmly,

Response from WellBeforeMay 14, 2025

Thank you for your feedback, Justin. We’re truly sorry to hear about the experience you’ve encountered with your masks. We’ve reached out to learn more and would love the opportunity to review this with you. Please feel free to contact us anytime via email, phone, or chat.

Response from WellBeforeApr 23, 2025

Thank you for your review, Regina! We’re glad we could speak with you over the phone and clear up the confusion. The product you received was the correct one, but we understand it may no longer be the right fit for your needs. We appreciate the opportunity to help you find a better option.

Response from WellBeforeMar 22, 2025

Hi J! We’re sorry for any misunderstanding during checkout and truly appreciate your feedback. Our goal is to offer the best deals while keeping shipping costs low, and we’ll be reviewing how we communicate shipping details to make things clearer. As we tried to explain during our interactions, the order was already out for delivery when you reached out, which is why we weren’t able to cancel it at that stage. Regarding your concern about personal information, we want to assure you that we didn’t intend to share any sensitive details. We apologize if it came across that way and hope this helps clarify things.

Response from WellBeforeMar 8, 2025

Thanks for sharing your experience with us, Nina! We are sorry to hear about the inconvenience experienced with your masks. Please do not hesitate to contact us through any of our available channels: email, live sms, live chat, or over the phone. We are always happy to help!

Response from WellBeforeMar 5, 2025

Thanks for sharing your experience with us, Kat! We are sorry to hear about the inconvenience experienced with your masks. Please do not hesitate to contact us through any of our available channels: email, live sms, live chat, or over the phone. We are always happy to help!