WellBeforeReviews of wellbefore.com

Response from WellBeforeJul 23, 2024

We're so sorry to hear about the issue with your shipping fee! We know unexpected changes can be frustrating. Rest assured our Wellness Advisors are here to help with any inquiries about your orders, 7 days a week from 7 am to 12 am CST! Feel free to reach out through chat, SMS, email, or even give us a call and we'll be there to support you. One of our teammates will also be emailing soon to learn more about your experience with the shipping fee. We look forward to hearing from you!

Response from WellBeforeJun 26, 2024

We are sorry about your recent experiences with our Wellbefore N95 mask, and understand how worrisome this can be. Please note that, while our masks are disposable and aimed for single-use only, they maintain the same high-quality materials and manufacturing processes as always. We tried contacting you to clarify this, but haven't been able to connect. Feel free to reply to our messages whenever you're available. Stay safe!

Response from WellBeforeJun 4, 2024

Hi, L! We understand your frustration with the recent increase in shipping costs and delivery times. We're always looking for ways to improve our shipping options. We truly appreciate your business, and we're committed to making WellBefore your one-stop shop for top-notch products. If you have any questions or other suggestions, please don't hesitate to reach out! We're always happy to chat via email, live chat, live SMS, or phone call. Cheers,

Response from WellBeforeMar 13, 2024

Thank you for letting us know about the difference in your recent KN95 mask order, B! We understand the discomfort you're experiencing with the white interior and the new material. Please, feel free to contact us through any of our available channels: Live SMS, Live Chat, Email, and over the phone. Our Wellness Advisors will be more than glad to assist you! Best,

Response from WellBeforeMar 6, 2024

Hey Mary! Kindly note your subscription order shipped days before your cancellation request was received, reason for the received order. We understand how troublesome this can be for you, which is why one of our team members has gotten in touch with you and is awaiting your response. We look forward to hearing from you soon!

Response from WellBeforeFeb 28, 2024

Thanks for sharing your feedback, P! We are deeply sorry to read that you are not satisfied with your most recent order. Please, feel free to contact us through any of our available channels: live SMS, live chat, email, or over the phone. Our Wellness Advisors will be more than pleased to assist you. Kindly,

Response from WellBeforeJan 27, 2024

Hey John! We appreciate your sharing your thoughts on our new breathable Ultra Breathable Breeze Series KN95 masks. We appreciate your feedback and will be getting in touch with you to learn more about it! If you have any other questions or concerns, feel free to let us know by replying to our email. We're here to support you, always. Stay safe!

Response from WellBeforeJan 11, 2024

Hi Alicia! Thank you for your feedback. We're always working to make things better for our customers and our valued customers' suggestions are a huge part of that. We'll definitely discuss this with our team as we want your experience with Wellbefore to be nothing but positive. So please, don't hesitate to reach out if you have any other questions or suggestions. We're always here for you via email, call, Live SMS, or even Live Chat! Cheers,