WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 8,729 reviews with 5 stars · Clear filters
Dave
Excellent product, fast delivery.
Response from WellBeforeFeb 26, 2022
We know how important our products are to the well-being and health of our customers. We aim to turn around and ship orders within 24 hours! Thank you for this wonderful review, Dave! Stay safe. :)
Carlton H.
Excellent service!!
Response from WellBeforeFeb 26, 2022
We appreciate you for your kind words! We’re happy to be of service and we’re glad to hear the products are working well for you! Stay safe!
Erika H.
Excellent service, product was affordable and shipped quickly. Good email notification system. Very happy with my experience, thank you
Response from WellBeforeFeb 26, 2022
We love this experience, Erika! Thanks for sharing this review. We’re happy to hear the products are working well for you! Stay safe!
Dean
(Sometime in Early February): I didn't have the greatest experience with my first WellBefore order, as it never arrived, but because the order was lost by the carrier, it wasn't the vendor's fault. After I contacted WellBefore about my missing order, they apologized, explained what had happened and quickly refunded my money. They recently called, explained that their shipping process had gotten more back to normal and offered to reship my original order at no cost to me. I accepted their generous offer and intend to post a future review based on what happens. March 8th, 2022 Update: I am upgrading my original review from 3 to 5 stars. Our free re-shipment, which replaced an original lost shipment, arrived on 3/7/22. It took less than a week to arrive from the day it was shipped. The order of 10 N95 masks showed up in perfect condition. The masks are for my sister, who is immuno-compromised. She informed me that the masks fit her well, aren't too tight and feel comfortable. They also appear to be well-made and composed of quality materials. Thank you WellBefore for offering to re-ship our original lost order free of charge! Based on my most recent experience, I can highly recommend this vendor! Great customer service!
Response from WellBeforeFeb 28, 2022
Dear Dean, thank you so much for your kind words and update on your experience. We are so happy to know we were able to make things right with you. After such difficult times, we are excited to know we are gaining your trust again. Please do not ever hesitate to reach out to us anytime if you need our help. We'll be excited to assist you. Regards.
Kimberly
Great products and prices!
Response from WellBeforeFeb 26, 2022
Wonderful review, Kimberly! Thank you for your continued support! We’re glad to hear that the masks are working well for you! Stay safe!
Kothur
Consistently solid.
Response from WellBeforeFeb 26, 2022
We’re happy to hear that you are happy with the quality of our products! Thanks for sharing this review. Stay safe!
Grandma
I am extremely pleased with the masks I purchased. I received them timely. I was kept updated of shipping details. Excellent customer service. Each mask is individually wrapped. It fits comfortably and provides a safe seal. It was well made and the ear straps are strong. I highly recommend both WellBefore and the masks.
Response from WellBeforeFeb 26, 2022
We thank you for sharing your experience, Grandma! We’re happy to hear that you are happy with the quality of our products! Stay safe!
Bob S.
Good fit and excellent quality
Response from WellBeforeFeb 26, 2022
Thank you for the awesome review, Bob! We’re glad to hear that the masks are working well for you! Stay safe!