WellBeforeReviews of wellbefore.com

Response from WellBeforeNov 11, 2024

Thank you for sharing your experience, Doreen. We're so sorry to hear that your experience with our masks hasn't been ideal. We strive to provide high-quality products that meet our customers' needs, and your feedback is invaluable to help us grow and improve. One of our team members will get in touch with you to learn more about your experience, we look forward to assisting you!

Response from WellBeforeNov 3, 2024

Thanks for sharing your thoughts, S! We are sorry to hear that you’ve encountered stock issues with your monthly subscription for two consecutive months. A representative will be in touch with you shortly to learn more about your experience. Please, do not hesitate to contact us again if you have any further inquiries! Cheers,

Response from WellBeforeOct 4, 2024

Thank you for letting us know about the ear loops, S! We apologize for any inconvenience this may have caused. A representative will be in touch with you shortly to learn more about your experience. Warmly,

Response from WellBeforeAug 22, 2024

Thanks for sharing your experience, E! We are deeply sorry to hear about the inconvenience experienced with your most recent order. Please, do not hesitate to contact us through any of our available channels: via email, live sms, live chats, or over the phone. A team member will be more than happy to help you out. Best regards,

Response from WellBeforeAug 19, 2024

We are so sorry to hear about your experience with the recent batch of gloves received, Patricia. We understand how frustrating and worrisome it can be to receive a product that doesn’t meet expectations. Rest assured, we haven't had similar issues reported with our gloves before. In fact, one of our wellness advisors will reach out to you shortly to learn more about what happened. Stay tuned!

Response from WellBeforeAug 15, 2024

Thanks for your feedback, Marian! We are deeply so to hear that your recent order did not meet your expectations. Please, do not hesitate to contact us via sms, chat, email, or over the phone. We are always here for you!

Response from WellBeforeAug 9, 2024

Thanks for sharing your thoughts, J! We are deeply sorry to read about the unpleasant smell of the masks you have received. We would like to inform you that our masks are chemical-free for your safety. As a family-owned business, we try to ship our orders within 24-48 business hours. However, we can not control how the carrier manages their delivery timeframe. Please, do not hesitate to contact us via email, live sms, live chat, or over the phone. A team member will be more than happy to assist you with your request. Cheers,

Response from WellBeforeAug 9, 2024

Thanks for bringing this to our attention, T! We are deeply so to hear that the nose clip of the mask did not meet your expectations. Please, do not hesitate to contact us via live sms, live chat, via email or over the phone. A team member will be more than pleased to assist you with any request you may have. We are here for you!