WellBeforeReviews of wellbefore.com

4.79,926 reviews
Health Equipment
2250 Morgan Parkway Suite #100, Farmers Branch, Texas

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WellBefore

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About WellBefore

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.

WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: wellbefore.com
Website: wellbefore.com
Category: Health Equipment
Location: Farmers Branch, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WellBefore reviews

Showing 529 reviews with 4 stars · Clear filters

Wynne
Oct 13, 2021
The masks are easy to use.
The masks were a good fit, and individually packaged as described. They are simple to carry in a purse or pocket.
Response from WellBeforeOct 13, 2021
Thank you for your kind words, we really appreciate it!
Julia R.
Oct 13, 2021
For myself and my 9 year old the masks…
For myself and my 9 year old the masks fit great (petite regular for me and kids small for my 9 year old), but for my 5 year old the kids small is too big and the kids xs is too small. Both sizes fall off her nose constantly. I love them for myself though!
Response from WellBeforeOct 13, 2021
Thank you for sharing your review! We are deeply sorry there is no in-between size for your 5-year-old
Graham I.
Oct 11, 2021
Did their besr.
Met their obligation but used USPS which did not. Excellent customer service/communications.
Response from WellBeforeOct 11, 2021
Hey Graham! Thank you so much for the review. We're truly sorry to hear of this experience you've had with the carrier and understand how this can make you feel. We are working every day in improving our shipping services based on the external resources we have. Our team will be getting in touch with you briefly regarding this issue. Stay safe and see you soon
Courtney
Oct 11, 2021
High Quality Masks
The masks are nice and thick, so they feel very sturdy and safe, and they actually keep their shape when you breathe in and out. I love that the adjustable rubber piece on the ear loops are included with each mask. The fact that they're individually wrapped makes it feel a lot safer than a bulk box where everyone ends up touching more than one mask just to pull one out of the box. I got these because a friend told me they didn't fog up eyeglasses as much as other masks, and for the most part that has been true. There still is some fogging the longer you wear them though (I wear these for hours at work), which is the only reason I didn't give a five-star rating. I would definitely say that these are high quality masks, and I would certainly recommend them!
Response from WellBeforeOct 11, 2021
Hey Courtney! Thank you so much for the review. We're truly happy to hear you are satisfied with the composition of our products as well as the variety we provide. As a family-owned business, your experience is deeply important to us, therefore, our team will be getting in touch with you briefly and help you. Stay safe and see you soon!
SeattleCindy
Oct 11, 2021
Great Products But Never the Same Twice
Good company, great masks, but they never have the same masks available when I find one I like. Or it takes a long time to get them in again, and by then I have bought something else.
Response from WellBeforeOct 11, 2021
Thank you for your kind words! I'm sorry to read you love some masks and we don't have them at times. Since we have very competitive prices, our customers take them as soon as they come, and we do our best to restock them. Also, we make sure to notify our subscribed customers to those products once they are back in stock. Hope this information helped you. Let us know if you need anything else. Stay safe.
Fernando R.
Oct 9, 2021
I got this item based on the reviews…
I got this item based on the reviews for confort online hours using it. My intention is to use it during overseas trips. I felt that the elastic to the ears was a bit uncomfortable after several hours in the plane. Otherwise it has a good face fit.
Response from WellBeforeOct 9, 2021
Hey Fernando! Thank you for your review. We're happy to hear you are satisfied with the quality of the products albeit the earloops issue. Don't worry, our team will be getting in touch with you in order to help. As a family-owned business, you are truly important to us, therefore, we will always be here for you, happy to help. Stay safe and see you soon.
Robert W.
Oct 8, 2021
Real N95 masks!
Secure & easy online payment method. Prompt processing and delivery as expected. These are quality N95 masks. From the picture, I thought these were molded to shape. These masks come individually wrapped and are the folded type. These masks are very convenient and you can throw a couple in your glove box or a woman could carry one in her purse very easily. These are real N95 masks from a reputable company. I highly recommend these masks. The only reason I gave 4 stars, is because from the pictures I thought they were the nonfolding style. But these work just as well.
Response from WellBeforeOct 8, 2021
Thank you for your review! We appreciate reading your honest feedback about your whole experience
Tina G.
Oct 6, 2021
I like the masks
I like the masks - as they are individually wrapped. But some of them have a smell of what I can only describe as staleness.
Response from WellBeforeOct 6, 2021
Thank you for your review and and honest feedback! We're sorry to hear about the scent. Our masks are packaged instantly as they are made in the individual plastic packaging. If some masks have what we call the “new mask scent,” we advise letting the mask air out for 5-10 minutes and then trying it back on again to see if that new mask scent has faded away. Please watch out for an email from us to help with your concern. Stay safe! :)

WellBeforeReviews of wellbefore.com

About WellBefore

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WellBefore reviews

The masks are easy to use.

For myself and my 9 year old the masks…

Did their besr.

High Quality Masks

Great Products But Never the Same Twice

I got this item based on the reviews…

Real N95 masks!

I like the masks

About WellBefore

About these reviews

More in Health Equipment, Texas

Lactation Connection

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Pro Medical Billing Solutions LLC

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WellBefore reviews

The masks are easy to use.

For myself and my 9 year old the masks…

Did their besr.

High Quality Masks

Great Products But Never the Same Twice

I got this item based on the reviews…

Real N95 masks!

I like the masks