WellBeforeReviews of wellbefore.com

4.79,926 reviews
Health Equipment
2250 Morgan Parkway Suite #100, Farmers Branch, Texas

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WellBefore

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About WellBefore

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.

WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: wellbefore.com
Website: wellbefore.com
Category: Health Equipment
Location: Farmers Branch, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WellBefore reviews

Showing 8,729 reviews with 5 stars · Clear filters

Munira A.
May 19, 2022
Excellent customer service
Excellent customer service! I did not receive my order of N95 masks, even though the USPS tracking showed it was delivered. When I posted a review about the same, they instantly shipped me another package free of charge. Throughout my interaction with the customer support via email, they were very responsive, quick to reply, eager to help, and kept following up till I received my order.
Response from WellBeforeMay 19, 2022
Hi Munira, We are glad that you are happy with our customer service as we work every day to provide the best experience to our customers. Your honest feedback is truly appreciated by us and it makes us happy that we could find a solution for you. We look forward to keep hearing from you. Stay safe.
Sharon L.
May 19, 2022
Excellent
Excellent quick delivery, quality, and selection!
Response from WellBeforeMay 19, 2022
Thank you so much for the kind words and for sharing your wonderful experience with us. We're very grateful to be of good service to you Sharon! Stay safe!
Susie K.
May 19, 2022
Excellent products and service
Excellent products and service. Very happy with my order, especially the masks, and plan to place another order soon. I shared the masks with family and both they and I absolutely love them. Thank you!
Response from WellBeforeMay 19, 2022
Thank you for sharing your experience and your masks with family! We’re happy to hear the products are working well for you! :D
DBJ
May 18, 2022
KN953D Mask - Comfortable and Functional
The KN953D masks are really comfortable. The adjustable ear straps and shape of the mask give me a good closure while still leaving enough room to breathe inside the mask.
Response from WellBeforeMay 19, 2022
Dear DBJ, Thanks for sharing your experience with our 3D (KF94 Style) KN95 Mask With Adjustable Ear Loops. We are very pleased to hear that they provide you a good closure and enough breathability for your comfort. Thanks again for choosing us. All the best!
Cheryl P.
May 18, 2022
Honest, responsive company with a good product!
I have ordered more than one product from Well Before and have been pleased with the quality. However, the last product I ordered did not fit. Customer service immediately responded to my email and quickly solved the issue. I am more than satisfied. Thank you!
Response from WellBeforeMay 18, 2022
Dear Cheryl, We are so glad to hear that after testing your new product we were able to help you to find a product more accurate to your specific needs. Thanks again for your loyalty and support. It is always our delight to be at your service. Best wishes!
Tracy L.
May 18, 2022
good selection
good selection, quick delivery!
Response from WellBeforeMay 18, 2022
We are doing it, as fast and right as we can Tracy! We are aware of how important good quality is, especially during these trying times. Thank you so much for your trust
David W.
May 18, 2022
Great Products & Service
Recently started buying from this company and they are great. The products we bought are good quality and their service is very good. I am very happy with them.
Response from WellBeforeMay 18, 2022
Thank you so much for your lovely words David! Our whole team is oriented to take care of our customers by offering good products and the best service we can!
Maria P.
May 18, 2022
Fast and easy service
Fast and easy service
Response from WellBeforeMay 18, 2022
Thank you Maria for your kind words! It makes us happy to know it was a fast service and easy for you!

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