WellBeforeReviews of wellbefore.com

4.79,926 reviews
Health Equipment
2250 Morgan Parkway Suite #100, Farmers Branch, Texas

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WellBefore

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About WellBefore

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.

WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: wellbefore.com
Website: wellbefore.com
Category: Health Equipment
Location: Farmers Branch, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WellBefore reviews

Showing 529 reviews with 4 stars · Clear filters

Willard H.
Feb 16, 2022
I ordered the covid test kitsand they…
I ordered the covid test kitsand they did come, not the time it was said but everyone was ordering them at that time. Only problem was that the tracking system never updated till the product was about to be delivered. But WellBfore was very nice and I would order from them again without a doubt.
Response from WellBeforeFeb 16, 2022
Thank you for the good and honest review William. Due to the recent Covid situation, scanning errors and delays has been an ongoing issue with the courier but rest assured we're working on further improving our services. This feedback really helps a lot! Stay safe!
Mike
Feb 14, 2022
Ear straps are too tight but otherwise an excellent mask
Other than the straps around the ears being way too tight, it is an excellent mask. I wanted to order the ones with adjustable ear straps but they were out of stock. It can get warm and sweaty behind the mask if you wear it for long stretches of time (say on a long airplane flight), but that is probably an issue with all KN/N95 masks. They do fit snugly and securely around your mouth and nose, which is what you want. I can't evaluate the effectiveness of protection but based on the quality of the material and construction, I would think they are excellent in that regard.
Response from WellBeforeFeb 15, 2022
Thank you for the good and honest review Mike. We're happy to hear you found our masks to be of good quality. Your safety and satisfaction is our topmost priority and that's why we wanted to make sure you're happy with the masks. We will be reaching out to you shortly to be of further assistance. Thank you and stay safe!
Vanessa M.
Feb 13, 2022
Where is the quality control and…
Where is the quality control and standardization for these masks? I’ve ordered the small fit, black, ear loop KN95s multiple times and while most of the time they’re fine, too often they are either noticeably smaller or larger or have shorter or longer ear loops. This is frustrating to discover if you’re already out in public and open a new mask only to find the fit is subpar.
Response from WellBeforeFeb 14, 2022
Hello Vanessa, Thank you for sharing your concerns with us. We sincerely understand where you're coming from. Our customer service team will be reaching out to us shortly to assist you with the issue reported for it would be our pleasure to help you. Stay safe and see you soon.
NorthofBoston
Feb 13, 2022
The masks with the adjustable ear loops…
The masks with the adjustable ear loops work well, especially for people who find most of the non-adjustable ear loops too small. One star off for not notifying me when the black masks were back in stock. I had requested notification.
Response from WellBeforeFeb 14, 2022
Hey Northon! Thank you for sharing your feedback with us. We're truly sorry the notifying alert did not arrive as expected. We'd love to advise you to check the website periodically for when the product you are looking for is back in stock! Stay safe.
Averil F.
Feb 13, 2022
My order arrived quickly and in good…
My order arrived quickly and in good condition in December 2021 when the Omicron early in the Omicron wave. I ordered a child's mask with ear loops, and it is a bit tight over my nose. It feels confining. I am a small adult. The seal around my face is not perfectly tight, as I have understood offers the best protection. However I have been using it for quick visits to stores. I also ordered some child's masks with 2 elastics that go around my head and the seal on those masks is better and they are more comfortable than the ear loop variety.
Response from WellBeforeFeb 14, 2022
Hello Averil, Thank you for sharing this with us. We're truly sorry to hear the masks acquired were perhaps a little too tight for you. Understanding this size was too small for you, thus the tightness, we'd love to advise you to try the KN95 masks size Regular as this is the next size up. On our website, you will be able to view the product's dimensions. Feel free to measure and compare with these flat dimensions. If you require any assistance, please reach out to us through our channels. We will always be here for you, eager to help. Stay safe!
Bianca
Feb 11, 2022
The masks are good
The masks are good. I was disappointed that they were not made in Korea as I expected since they are marketed as KF 94. But it was partly problem as i didn’t read the information carefully to notice they are KF94 style made in China.
Response from WellBeforeFeb 12, 2022
Hi Bianca, thank you so much for your good and honest review. We're sorry for the confusion though, our 3D Style KN95 is a KN95 that followed the shape and design of the Korean KF94. I'm glad you found that from the website too. Thank you and stay safe!
Mary D.
Feb 11, 2022
These were the actual approved N95's
These were the actual approved N95's, and they came when they said they would come. My only complaint would be that I was charged on my card before I received them, which concerned me because I hadn't dealt with this company before, but since I received them, I recommend this company.
Response from WellBeforeFeb 14, 2022
Dear Mary, thank you for your honest comments and review, we are so happy to know the products were of your like. As many other companies, like Amazon, we process the payment before the order is shipped. I'm afraid at the moment we are not accepting payment terms like Net 15, 30 or 0, where the product arrives before paying for it. However, if you have more payment options and experience with good alternatives where you pay after receiving the order, please let us know, as we'll be happy to consider them for any potential future.
Stephanie
Feb 11, 2022
Great masks
Great masks and good fit for my 4 year old.
Response from WellBeforeFeb 12, 2022
We’re happy to hear that you found a great mask for your 4-yo in our products, Stephanie! Thank you for sharing this review! Stay safe!

WellBeforeReviews of wellbefore.com

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I ordered the covid test kitsand they…

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These were the actual approved N95's

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About WellBefore

About these reviews

More in Health Equipment, Texas

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WellBefore reviews

I ordered the covid test kitsand they…

Ear straps are too tight but otherwise an excellent mask

Where is the quality control and…

The masks with the adjustable ear loops…

My order arrived quickly and in good…

The masks are good

These were the actual approved N95's

Great masks