WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Boerne, Texas
Excellent
Health Equipment · Stafford, Texas
Excellent
Health Equipment · Houston, Texas
Excellent
Health Equipment · Pearland, Texas
Great
Showing 8,729 reviews with 5 stars · Clear filters
NAY
Masks arrived on time well packaged
Response from WellBeforeDec 15, 2025
Hi, Thank you so much for your feedback! We’re delighted to hear that your masks arrived on time and were well packaged. We truly appreciate your support and look forward to the opportunity to serve you again in the future! Kind regards,
York H.
The products received were excellent.
Response from WellBeforeDec 14, 2025
Hi York, Thank you so much for your kind feedback! We’re delighted to hear that you were happy with the products. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Cheers, Support Team
Jt
Easy ordering and fast shipping! The masks are great quality. After getting so many poor quality masks online (esp Amazon) claiming to be KN95, KN95, and N95 but not actually being real --- this was so reassuring to get high quality, comfortable masks that are real. Actual multi-layer masks, comfortable without becoming scratchy, solid fit. My go to mask company now. Yes those masks on amazon on cheaper, but you get the quality you pay for.
Response from WellBeforeDec 17, 2025
Thank you so much for your amazing 5-star review! We’re thrilled to hear that our masks have been comfortable, high-quality, and a reliable fit for you. It’s wonderful to know that our efforts to provide real, multi-layer KN95 masks are making a difference, especially after your experiences with other brands. We’re so grateful to have you as a customer, and it means a lot that you’ve made us your go-to mask company! 💛
Sade
WellBefore was able to fulfill my request and answer my questions in a timely manner. I also found the customer service to be friendly and professional!
Response from WellBeforeDec 17, 2025
Thank you so much for the wonderful 5-star review! We’re really happy to hear that our team was able to help answer your questions and fulfill your request in a timely manner. Providing friendly, professional support is very important to us, and it means a lot to know you had a positive experience. 💛
Lynn D.
I want to really give a 5 star shout out to WellBefore. (My first feedback was 4 stars bc adult small 3D mask had fit issues). Once I contacted them, they were incredibly responsive, asked specifics, allowed me to upload pic and explain the issue. A real person (not a bot) reached out and they sent a sample pack of one of EACH of their styles/sizes . I am partial to the adjustable regular kn95 3D one right now but have not gotten thru all the options yet. What I can say about that one is that what makes it perfect is both the adjustable ear loop giving me that snug fit that generic 3-D ones cannot without awkwardly rotating the elastic ear piece and also a real nose adjustment piece allowing me to get leak -free fit and not have my glasses fog up. I most certainly will purchase next pack of these when I need to re-order. Their customer service is awesome and the product is comfortable and works. The individual packaging is wonderful, too .
Response from WellBeforeDec 13, 2025
Hi Lynn, Thank you so much for your amazing feedback. 😊 We’re thrilled to hear that our team was able to assist you quickly and that you’re enjoying the masks, especially the adjustable regular KN95 3D style. Your kind words mean a lot to us and truly motivate our team to keep providing great service and quality products. We’re so happy the masks are comfortable, effective, and fit your needs perfectly! Thank you again for your support — we look forward to serving you again with your next order. Warm regards,
Kristi
Very nice customer service, fixed the issue by giving me a replacement. Very much recommend.
Response from WellBeforeDec 12, 2025
Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that we could help resolve the issue and get a replacement to you. Your recommendation means a lot to us! 💝
Olivia J.
Order came on time with all products
Response from WellBeforeDec 12, 2025
Thank you for your review! We’re glad to hear your order arrived on time and that everything was in perfect condition. We appreciate your support!
Jess C.
excellent quality masks, timely shipping, and a nice (and real) person in their customer support dept! Great experience, will buy again when I run out :)
Response from WellBeforeDec 12, 2025
Hi Justin, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and appreciate your feedback on our masks and customer support. We look forward to serving you again when you run out. Warm Regards