WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent
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Great
Showing 529 reviews with 4 stars · Clear filters
WEBCLIENT
I find that the masks are very good, but delivery was not terribly prompt. Perhaps I am used to Amazon's products arriving much more quickly.
Response from WellBeforeMay 4, 2022
Dear Customer Thanks for your honest review, we are sorry to hear that your order did not arrive promptly. A co-worker will contact you shortly to assist you. Kind regards!
Nancy
My husband did not like his large size masks. I liked the trifold masks but not the regular looking masks. They are harder to breathe.
Response from WellBeforeMay 2, 2022
Dear Nancy, Thanks for getting back to us, we are sorry to hear that you are not quite satisfied with your recently acquired product. A co-worker will contact you to assist you. Kind regards!
Rochelle
This mask fits perfectly on both of my children (5 and 8 year olds). They tolerate the masks for full days of school and most recently, traveling on a plane. These masks have been the best fitting and most comfortable for my kids! So glad we found you!
Response from WellBeforeMay 1, 2022
Thank you Rochelle we are truly happy to hear the masks work great on your little ones thank you for being a part of our Wellbefore family!
Amber K.
I couldn't find a way to replace the item in my subscription, so I deleted it and created a new one. Please allow us to swap out items if we find something better.
Response from WellBeforeMay 2, 2022
Hi Amber, thank you so much for letting us know this feature should be added. We will be sure to provide your feedback to our platform provider and see how can we incorporate this to help our customer. Your opinion is much more than appreciated! Stay safe
mdz
Very pleased with the ease of ordering the masks and the speed with which we received our order. The white KN95 mask with elastic ear loops fit comfortably and snug to our faces. However, the equivalent black KN95 mask does not have a KN95 mark on it, and it is not as comfortable or as snug as the white mask. The loops seem to be longer, and it is difficult to tighten them.
Response from WellBeforeMay 11, 2022
Thanks for bringing this to our attention, we are sorry to hear this had happened with your recently acquired product. A co-worker will contact you to assist you. Kind regards!
Leon S.
I was pleased with the way the mask fit and it’s design. But the material it is constructed of is surprisingly thin.
Response from WellBeforeApr 18, 2022
Thank you for sharing your experience! We’re happy to hear that the product fits you well! Stay safe!
Customer A.
Great quality. Delivery time is okay. I don’t remember signing up for a subscription but cancellation was easy.
Response from WellBeforeApr 18, 2022
Dear Customer, Thanks for your honest comments, we are more than gleeful to provide you with fast service and great quality products. A team member will contact you shortly to provide you with further assistance. Happy Easter!
Susan
I have been buying the KN95 3-D black masks for a while. The last package I received it’s obviously made with different material the previous ones. the fabric on the face is kind of rough. I wish I can get the first ones that I bought. Overall, it’s a great product, you feel protected since it does have five layers, they are sturdy and kind of thick.
Response from WellBeforeApr 18, 2022
Dear Susan, Thanks for bringing this to our attention, we are more than glad to assist you since you are reporting that your last purchase was not as smooth as you expected. A team member will contact you shortly to provide you with further assistance. We are here for you. Best wishes!