Jody S.
WellBefore's products are excellent
WellBefore's products are excellent and their customer service is great, too.
Response from WellBeforeDec 9, 2022
Thank you for your kind review Jody we are happy to see you happy!

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 8,729 reviews with 5 stars · Clear filters
Jody S.
WellBefore's products are excellent and their customer service is great, too.
Response from WellBeforeDec 9, 2022
Thank you for your kind review Jody we are happy to see you happy!
Mandy
Outstanding product and excellent customer service! When I accidentally ordered the wrong size of masks for my child, the team was responsive and helped me arrange a return and replacement order.
Response from WellBeforeDec 9, 2022
Thank you Mandy for sharing your experience with us this makes us truly happy to help out in any way we can!
L.C. Shelburne Falls, M.
Great products, the most comfortable and protective mask I've found, at the best price. My whole extended family uses WellBefore masks, and everyone else who has tried one of my masks has been so impressed, they ended up ordering their own - even people who haven't been able to wear other masks comfortably. And WellBefore offers excellent customer service on top of that - when I needed to add more masks to my regular subscription, a phone call to WellBefore made it simple. Highly recommended.
Response from WellBeforeDec 8, 2022
Hi L.C! Thank you for letting us be part of your family. As a family-owned business, we sincerely understand just how important it is for everyone in the family to find masks that feel as comfortable and provides the safety needed. We appreciate you spreading the word so that more people can know about our masks and so be able help people to stay safe. We work hard to offer as much help as we can because our customers are very important. Please stay safe and we wish you happy holidays!
Alexandria D.
Great mask, very secure and makes me feel safe working in a restaurant during the holiday season
Response from WellBeforeDec 8, 2022
Hi A! We are glad to know our masks help you to stay safe as you work during this season and thank you for sharing them with us. As a company that cares for our customers, every comment and experience that can spread the word is of great value. So please stay safe and have wonderful holidays!
Staci G.
Customer service is quick and very helpful. I made a mistake with my last order and even though it was a Saturday night I was able to get assistance through chat immediately. My order was shipped quickly and arrived well packaged. I received updates every step of the way - when the order was placed, shipped, in transit, out for delivery and delivered. I placed the order on 11/26 and it was delivered on 12/3 with standard shipping. I trust WellBefore to make high quality products provide excellent customer service.
Response from WellBeforeDec 8, 2022
Thank you, Staci! For such a wonderful and detailed review, it helps us to know that we are doing something right, as a company we work hard to offer excellent assistance as well as high-quality products for all customer's needs. We love to assist and help everybody as fast as we can in these difficult times, so please stay safe and we wish you happy holidays!
DDC
Great quality masks. Easy to use website and ordering system. Consistently reliable delivery, quality, and service.
Response from WellBeforeDec 8, 2022
Dear DDC, Thanks for your kind words, we are so pleased to assist you with amazing products, fast service a reasonable prices that you can rely on. Thanks again for your business. Best regards!
OKibby
Their small masks have been perfect for my pre-schooler and when I needed to switch my subscription details to include "more camo, Mom", that was easy and the shipment was correct!
Response from WellBeforeDec 8, 2022
We are happy to see your little one happy with our product, thank you for sharing this with us!
R. G.
You make an excellent product when it comes to the sale of your face masks. The quality is superior to most on the market. However; I only have two complaints. The first is regarding the price. They are a little pricey especially if a person selects a color that is different than white. I just don't understand the significant price difference between white and any of the other colors. Also, you use to allow the purchase of a minimum of 5 masks but now you have raised that minimum to 10 masks. Please remember there are many people who are on a fixed income and cannot afford to purchase a larger quantity.
Response from WellBeforeDec 8, 2022
Dear R, We`re so contented to read this detailed feedback, we are committed to keep providing you with high-quality products and superior customer service that you can rely on despite of the fact that you consider them pricey based on the color and quantity selected. A team member will contact you in order to provide you with further assistance. Thanks again for your business. Happy Holidays!