Melinda S.
Worst Experience!
Worst Experience! I have already explained my experience multiple times and at this point, it would be less painful for both parties to stop all email subscriptions as it is very upsetting each time I see this. I was charged for an order that I never received and a month later received an email and a refund. Every item was in stock when my order was placed received a shipping email followed up three days later to be told it never really shipped and it would be shipped on the 25th and on the 26th received an email that the entire order was canceled.
Response from WellBeforeFeb 21, 2022
Hi Melinda, we are sorry you had a bad experience with your order and our service. We've sent you an email with the results of our investigation to verify what can we do to assist to solve this situation, but as you've mentioned, to not keep you waiting any longer, we preferred to process a refund instead of extend the wait for an order that was lost in transit. We hope we can be of more help now. Please stay tuned.