Cliff H.
The masks are fine.
The masks are fine.

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 8,729 reviews with 5 stars · Clear filters
Cliff H.
The masks are fine.
Ashley B.
Overall, I really like wellbefore. Myself and my children have been using their masks for about 9 months now. We use the kids KN94 masks for my bone marrow transplant kiddo and use the 3ply kids masks for myself and my other kids. I have had zero complains about them. Our past two orders, the 3ply masks have been upgraded to 4ply due to the 3ply being out of stock. I do appreciate the product being upgraded, that is kind of wellbefore to do because they do cost more. However, they upgrade automatically with no additional charge. On the other hand, we do not like the 4 ply masks like the 3ply. The 4ply masks ear pieces are much tighter, and are much thicker. The 3ply masks’ ear pieces are very stretchy and comfortable! I emailed customer service and they were very helpful with resolving my issue, they were also very quick in doing so. Like I stated before, we really enjoy the products we receive from wellbefore and when 3ply kids masks are back in stock, I will be placing our next order!
Response from WellBeforeApr 19, 2023
We are happy to have you as a part of our Wellbefore family and truly appreciate your honest and kind review we are always here to help in any way we can :)
Jane S.
I have an autoimmune disease, so protection is very important to me. Your masks are the first ones that fit well and are comfortable enough to wear for an extended time.
Response from WellBeforeApr 19, 2023
Thank you Jane for such kind review we are happy to see you happy
R K.
Always on time with what we ordered
Response from WellBeforeApr 19, 2023
Great review, we appreciate you and the time you've taken to share your review, R! Stay safe. :)
BuddyBunnies
The detailed size information was really helpful.
Response from WellBeforeApr 19, 2023
Thank you, B! We are so glad that the information on our site helped you decide the better option for your needs. We will be looking forward to continuing to help you with high-quality products in the near future. Please stay safe, best regards!
Jim W.
Despite an original poor experience, they communicated with me to find out what went wrong and how it could be corrected. True to their word the original problem was fixed in a timely way just as they promised. Mine was not a large order. I could easily just been ignored and been written off as an insignificant customer whose experience mattered very little to them, but instead they showed themselves to be a company with values one often doesn’t expect these days.
Response from WellBeforeApr 19, 2023
Hi Jim, we're sorry to know you had these issues with our products and services. By any means we would like to leave any of our beloved clients without a proper response about their orders, and we would like to apologize if we haven't received your message because after a deep investigation, we haven't found any communication from you, so it would mean our system marked it as spam by accident, and to be sure we whitelisted your email for future references. That said, please stay tuned as we will try to reach out through email with further information. Best Regards,
Barbara B.
Quick delivery. Great customer service.
Response from WellBeforeApr 18, 2023
Dear Barbara. Thank you for sharing your experience with us we are so happy to know that your order arrived promptly and that our customer service support was able to help with your needs. We appreciate your loyalty and look forward to continuing to do business with you. Please take care and have a wonderful day!
RUTH B.
Quick delivery. Great product.
Response from WellBeforeApr 18, 2023
Thank you for the kind review Ruth!