Carol
Great masks, great company
The masks themselves are great—have never had one tear or otherwise malfunction and they seem to be quite effective (don’t want to provoke any jinxes here). We have a standing order for 10 K95 masks every 6 weeks. WellBefore is always timely and they always check to make sure we want to receive upcoming shipment. It was easy to cancel one shipment when we had a surplus. Also, on one occasion, too many were sent in error. When I contacted WellBefore to arrange payment for the extra masks, I received a lovely email advising me to simply keep the extras at no extra charge. Overall our experience with both the masks themselves and customer support could not be any better.
Response from WellBeforeAug 9, 2023
Hi there again! We are so pleased to know you were more than satisfied with our service, and please apologize us for the troubles of sending more by mistake, and thankfully asking you to keep them helped, and knowing your experience was flawless boost us even more! Thanks a lot for your trust, and hope we can meet again. Best regards!