WellBeforeReviews of wellbefore.com

Response from WellBeforeJun 16, 2026

Thank you for taking the time to share your experience. We’re glad our customer service team was able to review the issue and provide a resolution that worked for you. We appreciate your feedback regarding the product listing, as it helps us identify opportunities to improve clarity for our customers. Thank you for giving us the chance to make things right, and we truly appreciate your support.

Response from WellBeforeJun 4, 2026

Thank you for your kind review! We're glad to hear that you like the mask. We also appreciate your feedback regarding the packaging. We understand your concerns about excessive packaging and waste, and we're continually looking for ways to improve our packaging while still ensuring products arrive safely and in good condition. Thank you for sharing your thoughts with us—we value your feedback and will pass it along to our team.

Response from WellBeforeApr 7, 2026

Thank you for your thoughtful feedback and for your kind review — we really appreciate it! 💛 We understand your point about the sample pack variety, and that’s incredibly helpful insight. Expanding the range of mask types within each pack is a great suggestion, especially to make them more useful when they’re back in stock. We’re glad to hear that the ability to try different sizes has still been helpful, and we’ll be sure to share your feedback with our team as we continue improving our sample packs. Thanks again for taking the time to share your experience — it truly helps us do better!

Response from WellBeforeApr 2, 2026

Thank you so much for your continued support and for sharing your honest feedback! We’re thrilled to hear you’re very satisfied with our products overall that truly means a lot to us. We also understand how frustrating it can be when your preferred masks are temporarily out of stock, and we appreciate your patience. We’re always working to improve inventory planning so your favorites are available more consistently. In the meantime, we’re glad you’ve been able to find suitable replacements that work well for you. Thank you again for choosing us!

Response from WellBeforeMar 30, 2026

Thank you for your review! We’re so glad to hear your order arrived quickly 😊 We also understand that you ordered the wrong size, and our team will be following up with you via email shortly to assist you further. We appreciate your support!

Response from WellBeforeMar 2, 2026

Thank you so much for your feedback — we’re really glad to hear you like the masks. We completely understand how frustrating it is when the size you need hasn’t been in stock, especially when it’s the only size that works well for your partner. We truly appreciate your patience. Please know that restocking larger sizes is important to us, and we’re actively working on improving availability. In the meantime, if you’d like, feel free to reach out to our support team and we’d be happy to check on upcoming restock timelines or suggest possible alternatives. Thank you again for your continued support — it truly means a lot to us.

Response from WellBeforeFeb 26, 2026

Hi there, Thank you for taking the time to share such detailed feedback with us. We’re really glad to hear that you’re happy with the quality of the masks, and we truly appreciate you bringing the packaging concern to our attention. We’re sorry to hear that the newer white packaging has been difficult to open. Ease of use is very important to us, especially for individuals who may have dexterity or hand-strength challenges. Your feedback is extremely valuable and will be shared with our product and packaging teams as we continue working to improve our packaging design. Thank you again for your honesty and thoughtful input — it helps us improve and better serve our customers. 💙

Response from WellBeforeFeb 24, 2026

Hi there, Thank you for sharing your honest feedback with us. We’re glad to hear that you find the pricing fair and the fit better than other masks, but we’re truly sorry to learn about the strong smell you experienced. We understand how uncomfortable that can be, and we sincerely apologize for the inconvenience caused. We’ve also reached out to you via email so we can better understand the issue and work toward a solution that makes this right for you. Please feel free to reply at your convenience, and we’ll be happy to assist further. Thank you again for bringing this to our attention — we truly value your feedback.