WellBeforeReviews of wellbefore.com

Response from WellBeforeJan 18, 2023

Thank you for appreciating our products and services. We appreciate the kind words and honest feedback. We make sure to provide premium products at the lowest rate we can give. We offer free shipping for a specific amount and 30% discount for subscription orders to even provide the best deal. We thank you once again for your good review. Rest assured your feedback means the most to us. We're always here for you! Stay safe!

Response from WellBeforeJan 17, 2023

Hello Laura. Thank you for bringing this to our attention. We truly appreciate your feedback and would like to apologize on behalf of the courier, sometimes due to high volumes of packages orders may be delayed randomly. That being said, please allow us to clarify that once the order is placed, it takes 24-48 weekday hours to leave our warehouse. Rest assured we will take note of this issue, we are always working hard to help our customers with high-quality products as well as excellent service. Stay safe and have a lovely day!

Response from WellBeforeJan 15, 2023

Dear M, Thanks for reaching out to us, we are sorry to read that the masks did not provide you with the fit expected. Furthermore, the ear band breaks off around the ear. A team member will contact you shortly in order to assist you. Best regards!

Response from WellBeforeDec 28, 2022

Thank you for sharing your experience, Ezra! We’re happy to hear the products are working well for you! Rest assured that we are always finding ways to improve our services, and your feedback on our website is truly appreciated. Stay safe!

Response from WellBeforeDec 26, 2022

Dear CB, Thanks for getting in touch with us, we are so pleased to read that you are very pleased with our products despite of the delay experienced with your order. We strive to provide our customers with fast services, however, due to the high season, some delays may occur. A team member will contact you shortly in order to assist you. Best regards!

Response from WellBeforeDec 26, 2022

Dear H, Thanks for your honest feedback, we are so pleased that our products are of your liking despite of the fact that you may consider them expensive, we strive to provide our customers with reasonable prices that can rely on. Thanks again for your business and we apologize for the confusion this may have caused. Hoping to assist you again in the near future. Warm regards!

Response from WellBeforeDec 24, 2022

Thanks for sharing your experience with us! We're super happy to know we could serve you through the pandemic and hope we can continue to serve you in the future as well. We apologize for the limited stock from time to time. Someone from our team will contact you soon. Stay safe!

Response from WellBeforeDec 23, 2022

Hi Susan, Thank you for the 5-star review and your kind and honest review, we are glad to know that our Covid tests are suitable for you, and we apologize if the pricing may be a bit high. A team member will reach out to you via email to provide further assistance. Please stay safe and have wonderful holidays!