Charles M.
The masks are great and their…
The masks are great and their deliveries are well tracked and prompt.
Response from WellBeforeMar 3, 2023
Thank you for the rating Charles!

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 529 reviews with 4 stars · Clear filters
Charles M.
The masks are great and their deliveries are well tracked and prompt.
Response from WellBeforeMar 3, 2023
Thank you for the rating Charles!
Ruth H.
Product arrived long before I excepted it to.
Response from WellBeforeFeb 24, 2023
Hi R! Thank you for sharing your experience with our shipping service we are glad your order arrived before you expected. We are so happy to continue doing business with you in the near future, Please stay safe and have a nice weekend ahead!
Susan D.
Doing fine. I just don’t need a lot of masks on a regular basis.
Response from WellBeforeFeb 8, 2023
Thank you for your review Susan!
Barbara
I was kept informed as to when my package would be delivered. Everything was done efficiently and timely. I was disappointed, however, as I thought I had ordered blue masks and I got silver ones! The masks fit well though and certainly do the job!
Response from WellBeforeJan 24, 2023
Hello Barbara, we're sorry to hear that you didn't receive what you initially wanted. Our team will be reaching out to you directly to assist you with your concerns. Stay safe! :)
Agdallas
I really like the black inside as it does not look dirty from makeup. The mask is a little large for my face and my glasses tend to fog up. I twist the loops which helps, but cannot wear for a long period of time since that makes it pull on my ears. These will be fine for someone who would like their mask to be slightly larger than typical.
Response from WellBeforeJan 23, 2023
Hello! Thank you so much for your honest feedback. We are happy to hear you love the mask's design as much as we do. As a family-owned business, we deeply care for our customers! For this reason, we offer several different models for our customers to choose from such as the model: Adjustable Earloops! With this model, you are able to adjust the length of the mask as required for a more comfortable fit. Rest assured that if you ever need help, our team will always be right here to assist as per our policies. Hope this helps! Stay safe.
Online Customer U.
Bought KF 95 masks with adjustable ear loops and I love them. They're well made, fit great and are easy to carry around. I've ditched all the others. I got exactly what was advertised, well packaged with on time delivery. Will buy again for sure.
Response from WellBeforeJan 22, 2023
Thank you for your good review! We know how important these products are to the well-being and health of our customers so we aim to turn around and ship the orders as soon as we can. We aim to ship within 24 hours! However, we see you placed 4 stars, so we would like to know how to do things better. What was missed? How can we improve? Make yourself heard! We will be more than happy to hear your feedback. Stay safe!
Elle
We got the masks on time. The masks are very comfortable because they are adjustable. The only reason I gave it 4 stars instead of 5 is because the masks are expensive and the shipping cost is very high unless you order a lot of them so if you just wanted to buy the minimum to see if you like it you'd pay a lot for shipping. That kept me from trying them for some time.
Response from WellBeforeJan 19, 2023
Hi E, Thanks for your honest rate, we are more than glad to keep providing you with high-quality products. We are deeply sorry to read that you consider them pricy. Absolutely, we work very hard to provide reasonable prices to our customers. Rest assured that we do take into consideration our customer's suggestions in order to improve our services. Best regards!
Nan D.
This is the third time I've ordered KN95 masks from WellBefore and I've been pleased each time. They offer a good selection of high quality, comfortable KN95 masks in several colors. Delivery is reliable but a little slow. This time I paid for expedited delivery (7 days) because I needed to receive the masks before leaving on vacation. They arrived in time.
Response from WellBeforeJan 19, 2023
Thank you for the kind words and honest feedback. We do take your comments seriously for us to be able to provide the best service. We're so glad to hear you're happy with the masks purchased. We're always here for you! Stay safe!