WellBeforeReviews of wellbefore.com

I will start this by saying the shipping times were AMAZING! Unfortunately, the gloves I ordered were/are extremely "thin" and tear extremely easy although they are a thicker glove. I ordered several boxes of them but prefer to pay more for a better quality glove.

Ordered the kids 3-ply masks. It was like trying to put a flat thin piece of cardboard over my kids' faces -- there was not enough give and the masks gaped wide open on both sides of their faces. I was disappointed that a company would sell such a poor quality mask to families that are trying to protect their children from COVID-19 as they go back to school for the first time in over a year. I received a refund but otherwise I would give this product a 1-star rating.

I ordered K95 masks about 3 weeks before needing them for a trip. They never came and I was charged. I contacted Well Before and they did expedite them for my trip but it was frustrating that there was no communication on their behalf, no refund or offer in any way.

The straps on the masks broke during our first time using on an airplane flight. I hadn't planned for this and didn't have any extras for my kids. The small mask is very small and my child had a hard time getting the nose piece to securely fit her face.

I purchased 4 boxes of "high quality Nitrile Blend Gloves" that were anything but high quality. For every 2 I took out of the box, I tossed 1 because it ripped before I could ever get it on my hand (I checked the hand size on the box, and I ordered the correct size). I contacted the company and was sent 1 replacement box (ordered 4) and was told I could have a credit to purchase something else from their website. The products that I would have wanted were twice as expensive as what I would pay at my local grocery store (e.g. Clorox wipes) and I would have had to pay to get them shipped. Since I wasn't able to find a product that wasn't more expensive, I was told I could return the 3 boxes, but I would have to pay to ship them back. I just decided to keep the gloves, use whatever I could, and deal with the fact that I spent money on a worthless product instead of throwing more money at the problem. I can use 1 or maybe 2 out of 4 gloves I pull out of the box. They rip at the fingers, wrists, and fingertips (I don't have long nails). And again, this is before/in the process of putting them on - before they are even used!! These are the worst gloves, and I will never order them again.

The Wellbefore private-label respirator, called “WellBefore N95 Medical Use Mask,” is not an N95 filtering facepiece respirator. The product name and description are deliberately misleading. When I notified the company, I received a prompt reply acknowledging that the face mask is not approved by NIOSH, even though it is under the category “NIOSH N95” on the Wellbefore website. The company representative did not express any intention to revise the product description.

Fast shipping but the masks fit terribly. They were too loose where they should be tight and the nose piece was poorly placed. I contacted customer service to get a refund on two unopened bags of masks, and they said they couldn't give a refund. Now I have $60 of worthless masks.