Jane from M.
Excellent Masks
I love the N95 masks. Good fit and comfortable to wear. Very good quality. Well packaged too
Response from WellBeforeJan 30, 2024
Dear Jane! Thank you! We're so glad you love your N95 masks. Stay Safe!

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 8,729 reviews with 5 stars · Clear filters
Jane from M.
I love the N95 masks. Good fit and comfortable to wear. Very good quality. Well packaged too
Response from WellBeforeJan 30, 2024
Dear Jane! Thank you! We're so glad you love your N95 masks. Stay Safe!
Joanne G.
The person who helped me over the phone when I first called went above & beyond to answer my questions. When I realized the mask was too big & the return deadline had passed I was told they would still issue a refund & I did not have to return the mask. Great customer service!!!
Response from WellBeforeJan 30, 2024
Dear Joanne, Thank you for the awesome review! we are always super happy to help out in any way we can, please don't hesitate to contact us via email, phone, or chats, to assist in any way we can. Stay safe!
Karen
Excellent face mask still using post pandemic when needed and during high outbreaks. Found great fit to face in the kn95 3d mask. It's the only mask I use now when needed. Also nice to have when someone else in house is sick.
Response from WellBeforeJan 30, 2024
Dear Karen, So glad you're loving your KN95 3D mask post-pandemic! It's fantastic to hear it provides a great fit and protection when needed. Kindly,
Krista M.
WellBefore has phenomenal customer service and I am blown away! When I order personal items like masks, I expect to take a risk that it won’t fit properly and I’ll just try again until I find the right fit. WellBefore doesn’t share this expectation and was over the top helpful in ensuring I have PPE that meets my needs. That 5 star service! I’ve tried two masks as of today. One is my new go to (this one: WellBefore N95 Medical Respirator Mask) and the other wasn’t quite the right fit for my face. The mask itself was great and fit is a very personal thing. I then discovered the sample pack I probably should have ordered first anyway. That was absolutely my mistake but WellBefore went way out of their way to make sure I was happy with my masks! This is 100% my new PPE provider from this point on.
Response from WellBeforeJan 29, 2024
Thanks so much for the kind review! We truly appreciate you taking the time to share your experience with both our products and service. Your satisfaction means the world to us, and it fuels our drive to keep exceeding your expectations. Please know we're always here for you if you need anything at all. Until next time, stay safe!
Valerie L.
I had an initial concern about a purchase for which a Wellbefore customer service representative gave me a call in a timely manner, and he was very professional, supportive, in fact he was excellently prepared. He answered every question and was patient, understanding and completely kind. This company has trained their support team to be impeccable in customer service. Thank you, Valerie Leeds Order #980493
Response from WellBeforeJan 28, 2024
Dear Valerie! Thank you for your kind review, It has made our day! We are always here to help. You may contact us via email, chat, or phone call. Warmly,
Nadine M.
Excellent product and excellent service! Really liked the individually wrapped masks. They arrived when expected and well packaged. Will continue to order as needed!
Response from WellBeforeJan 27, 2024
Dear Nadine, Thank you for the awesome review! We love hearing that you appreciate the masks and our packaging. We're always here for you, don't hesitate to reach out. Warmly,
Angela L.
Excellent service, especially auto reorder.
Response from WellBeforeJan 26, 2024
Thank you for your kind feedback, Angela! We appreciate it. As a family-owned business, we always aim to provide our dear customers with reliable services you can always trust so it makes us really happy to hear this. We'll always be here for you. Stay safe!
Meron
Great masks with adjustable ear loops And fit comfortable
Response from WellBeforeJan 25, 2024
Thank you for your kind feedback, Meron! We will always be here for you with the quality and comfort products you can always trust—that's a promise. Stay safe!