WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent
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Showing 8,729 reviews with 5 stars · Clear filters
Deborah
Easy to buy & delivery quick. Alway good choose!
Response from WellBeforeMar 1, 2024
Dear Deborah, Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you had such a positive experience with us. Sincerely,
Wendy G.
Timely delivery of masks is very appreciated. Also, the email delivery updates are helpful.
Response from WellBeforeFeb 29, 2024
Dear Wendy, Thank you so much for the kind review! It made our day. We are happy to hear that the masks arrived on time and that you like the updates. Best Regards,
Mary
Jocelyn was very helpful in cancelling an order and processing the refund. She was prompt and very courteous. Thank you! This company is my "go to" for COVID tests.
Response from WellBeforeFeb 29, 2024
We're so happy to hear that! As a family business, we strive to provide exceptional customer service that builds trust and loyalty. Knowing that you're satisfied with our team's efforts makes our day. Thank you for your feedback and trust. We truly appreciate it!
Jennifer M.
Great fit - especially the masks for petite faces - the best I have found. Comfortable for all day wear and good seal at the nose doesn’t fog up my glasses. Everyone in my family has their favorite style of Wellbefore mask: KN95 3D mask adult regular for my husband; KN95 3D Petite regular for me; and the bifold in blue for young adult. Covid test worked well too. I had stopped masking regularly and unfortunately tested positive recently, so I’ve been isolating and wearing masks in the house the past 10 days and my family has stayed well and negative. Appreciate the delivery
Response from WellBeforeFeb 29, 2024
Dear Jennifer, Thank you for your feedback! We're thrilled to hear that your experience with us was a 5-star one and that you like our mask. We're overjoyed that you and your family enjoy our products and that everything has been excellent. We're always here for you should you need anything. Best regards,
Bree
With the ongoing pandemic, I continue to look to WellBefore’s masks to protect myself and my loved ones. High quality masks, helpful customer service, WellBefore can’t be beat!
Response from WellBeforeFeb 29, 2024
Dear Bree, Thank you for being a part of the Wellbefore family. We are so happy to know your experience with us is a 5-star one, and we are always here for you. Best regards,
Sara
Customer service chat was able to help me with my issue (even when I forgot that I had the chat open).
Response from WellBeforeFeb 29, 2024
Dear Sara, Your kind words in your review are truly appreciated. We're always happy to help in any way we can. Best regards,
Morgan O.
Great, good masks
Response from WellBeforeFeb 28, 2024
Dear Morgan, We truly appreciate your kind words! They have made our day, and we're happy to hear that you like our masks. Kind regards,
Joseph M.
Quality of the product
Response from WellBeforeFeb 28, 2024
Dear Joseph, Thank you for your feedback. We're happy to hear you like the quality of our product. Warmly,