WellBeforeReviews of wellbefore.com

Response from WellBeforeJul 12, 2024

Thank you so much for your review, Tamla! We're thrilled to hear you love the quality of our kids' masks, it absolutely makes our day! Your feedback about delivery speed is valuable to us. While we're glad you find the wait worthwhile, we're always looking for ways to improve. We'll definitely take your comments into consideration.

Response from WellBeforeJul 6, 2024

Thanks for sharing your feedback, E! We are deeply sorry to read that your order did not arrive as promptly as expected. Please, do not hesitate to contact us through any of our available channels: Live SMS, live Chat, via email, or over the phone. Our Wellness Advisors will be more than pleased to assist you with any request you may have. Best,

Response from WellBeforeJun 27, 2024

Thanks for the feedback, Brooke! We're happy you love the mask quality and individual packaging. We are also sorry to hear the mask didn’t fit as expected. We are here for you and will be contacting you shortly to provide some sizing recommendations and further assistance!

Response from WellBeforeJun 4, 2024

Thank you for your feedback! We're thrilled you love the quality of our masks, especially their perfect fit. We also understand your concern, and while shipping fees are ultimately set by our carrier partners, we're constantly exploring ways to make them more affordable, especially for smaller quantities. We value your patience as we work towards improving our service! Hope to hear from you soon! Warmly,

Response from WellBeforeMay 29, 2024

Thank you, Donald, for your review! We are happy to hear you are satisfied with our product and service.

Response from WellBeforeMay 13, 2024

Thank you for taking the time to share your feedback, C! We're so glad to hear that the quality of our masks live up to your expectations. However, we understand your frustration with the sizing and appreciate you letting us know. At the moment it is only available in regular size. However, we are still working to provide our customers with more options in the near future. If the fitting issue persists, please let us know! We're here to help in any way we can, please don't hesitate to reach out via email, chat, or phone. All the best,

Response from WellBeforeMay 10, 2024

Thank you so much for taking the time to leave us a review, L! We're so happy to hear that you loved the quality and comfort of our masks. If you have any questions or need assistance, please don't hesitate to reach out to our customer service team. We're always happy to help!

Response from WellBeforeApr 20, 2024

Thank you for your kind words, Diane, and our sincerest apologies for the confusion experienced. One of our team members will contact you about your inquiry via email, so if you need any further assistance just let us know! Our team of Wellness Advisors is always happy to support you with any question or concern. Stay safe!