Jason O.
Delayed shipment
I order several items from IOC and wasn't overly impressed with punctuality. I ordered on a Wednesday 10-25 and the items still had not shipped on the following Tuesday 10-31. I ordered the same items from another company on Saturday 10-28 and cancelled my order with IOC on Tuesday 10-31 because they had already arrived from the other company. I will say that when I called to cancel the order, they were very friendly and the refund hit my account almost immediately. I think if shipping had been more punctual, I would have been very happy with IOC.