WedgwoodReviews of wedgwood.com

I placed an order through the Wedgwood Canada website on July 22, 2026, and received an item with a damaged piece. After submitting a damage claim, I made multiple follow‑up attempts to obtain updates on the status of the claim and replacement. The replacement was eventually approved, but despite several requests, I was never provided with a shipping date, tracking information, shipment confirmation, or delivery notification. The replacement ultimately arrived on October 20, 2026, complete and undamaged, but its arrival was unexpected because I had received no shipping updates. While the issue was ultimately resolved, it took nearly three months from the original order date to receive a satisfactory product, and the process required significant follow‑up communication on my part.

I would strongly recommend that you buy anything BUT Wedgwood. $1600 worth of bone china was shipped in un-padded cardboard cartons, and we were told to get replacements for all of the broken items from replacements.com, as Wedgwood had just discontinued that pattern. Lately, the dinner plates have started randomly cracking, apparently from internal stresses during manufacture. In short, pure crap, badly shipped, with no customer support.