The hashtags I received were very disappointing and did not make sense with the names we provided. We definitely expected something more creative and unique.
Response from Wedding HashersMar 20, 2022
Hi Elsie,
We would love the chance to name this right and always offer a redos on the house if you dont love your tags. Please contact us at [email protected]
BL
Blondie
Horrendous!!
Horrendous!!! Do NOT waste your money… your 5 year old nephew could write something better!
I paid for 3 really easy last name, I’m taking his name so nothing complex there… one didn’t make any sense at all I had to read it over and over it took us 20 minutes just to finally understand what it was supposed to mean!
One would only work before the event, not for it
And the other is just a cookie cutter plop in the new last name dud!!!
This is practically a scam as they take your money with high hopes and then what you have NOTHING to show for it…
Enjoy my donation!!!
Response from Wedding HashersFeb 16, 2022
Hi there, We are sorry to hear about your experience and would love the chance to make this right and provide new tags for you. Please email us at [email protected]. Thank you.
PT
Paula T.
Disappointing
Very disappointed… They were pretty awful! Was expecting so much more!
Response from Wedding HashersJan 17, 2022
Hey Paula, that's heartbreaking to hear. I'm going to reach out to you via [email protected] to make this right.
LM
Lauren M.
Severely & Utterly Disappointed
I was severely disappointed. 3 of the 5 wedding hashtags that were generated for me were ones that I already received from FREE wedding hashtag generator sites. The 4th hashtag that was generated for me by the Wedding Hashers was negative—talking about moving on after the death of a significant other. The last hashtag was very cringe-worthy. None will be used. I wish I could get a refund since the majority was NOT unique, as promised on their website.
Response from Wedding HashersNov 24, 2021
Hi Lauren, I'm following up to let you know that we want to make this right. I'm going to email you from [email protected] - please be on the lookout for that!
KH
Kristen H.
Not worth the money, bad customer service
Received the hashtags in less than 2 hours and they were not good. One even had a typo. It was clear that no thought went into these. I reached out about this, including the typo, and have not heard back. That was over a month ago. Would not recommend - it seems like it will save you stress and time but it's really just a waste of your money.
Response from Wedding HashersOct 6, 2021
Hey Kristen! I feel for ya. I reached out to you on 9/9, but the email might have gone to a spam folder. My offer was to re-do the order! I'm going to email you again right now - if you don't see it, please let me know! [email protected] -Kary
SH
S H.
If I could have zero stars I would
If I could have zero stars I would. My results were neither funny nor punny. They asked a bunch of questions and it’s like they didn’t even consider any of the information. I got better results from the free online hashtag generators.
I will say one good thing: they didn’t hesitate to give me a full refund.
Response from Wedding HashersSep 30, 2021
Hey! This is totally not how we do things, and I'm kind of shocked and sad to read this. We literally have a team of writers that work together to take each order seriously, while having some fun writing. I'm so sorry this didn't work out the way you expected - I'll be sure to review the hashtags we sent you so we can do better. -Kary
KH
Kaitlin H.
I paid for these hashtags and they were…
I paid for these hashtags and they were not great. One didn’t make any sense, and one didn’t even include the entire last name. I wasn’t very happy with them. I emailed but haven’t heard back about not being happy with them. They may be busy but now I’m back to the drawing board for trying to figure out hashtags.
Response from Wedding HashersSep 24, 2021
Hi Kaitlin! Watch out for an email from me today. :)
LY
Lauren Y.
Culturally unaware, defensive, & disappointing
I have tried Wedding Hashers twice now, wanting to give them a chance two years later after apparently being bought out. Unfortunately, I am not satisfied with what they have delivered both times, and I am especially disappointed as a customer by this most recent order. I actually even found one hashtag to be culturally insensitive or at the very least, not very culturally aware (DoriaIsTheYinToMyYang). I am not necessarily too offended by it, but I am not Chinese nor would this be even close to an appropriate hashtag to use for myself and my family. Sad to say I wouldn't recommend their services nor do I plan to use them again. Hope they actually read my feedback and take this as a learning moment from making $30 off of me.
Update (9/3/21): they offered to re-do my order and would give a refund if I still was not satisfied. They instead just issued a refund even after I expressed interest in trying them again, so that was even more disappointing for efforts to ensure full satisfaction with their service not be made in the end. This even more so communicates to me their lack of sensitivity and cultural ignorance in not attempting to address the impact of their actions or rectify what they have done. I would definitely not recommend this business as a deeply unsatisfied and personally impacted customer.
Update to WH reply (9/3/21): I am finding this all very interesting that I have to defend my review and be clear on what has transpired between me and this company, but please do note:
1) no such thoughtful reply was given ("Hi, your refund has been issued in full. Best, Caryn") with no explanation or transparency of such "research, outreach, and due diligence" so I'm not sure how I was supposed to know of these supposed behind-the-scenes efforts?
2) I find it laughable in this day and age that those who made a questionable choice in words get to decide whether or not it was culturally offensive and determined Yin and Yang to be a "universally accepted and respected symbol" when it is not my culture nor do I feel it was still appropriate.
I am not offended and the point of this review is not to be vindictive, but I do feel strongly about transparency and cultural awareness along with humility for one's actions. Wedding Hashers - you do not get to decide the impact that your words have on another, so please do not excuse yourself as I actually have much less respect for your company after how this has been handled. Future customers can make their own decisions based on this exchange, but I will stand by what I have said and please do feel free to actually reach out if Wedding Hashers has any further questions or concerns.
Update (9/12/21): I am just noting they have deleted their replies to my review. Willing to repost or share those based on screenshots, if ever requested.