WeCreatReviews of wecreat.com

The software isn't explained anywhere, i have questions with no place to get answers

I really enjoy using the 45w PRO. I previously had a 10w from another brand that had a huge learning curve. The set up was super easy and right of the box using the PRO and the Make It software, I was able to make a beautiful door hanger with no issues. After reading the Facebook posts about the cable issue, I almost did not purchase the PRO. I did purchase a gang chain on Amazon and the plastic piece that is available on Esty. I am trying the plastic piece current because the idea of trying to put a gang chain on is a little intimidating. So far so good. Here are some things I wish were a little different: I wish there were more videos available on troubleshooting and other regular usage things like how to really use the rotary tool, the extender and the IR laser. Like how to REALLY use them, not just here's what it can do. How to get those really good results. I know there are some content creators on YouTube that have the PRO, but I haven't found any that get into the nuts and bolts.

Great product. Customer service is just OK. Sometimes very helpful, other times just not the right person understanding the questions without getting someone else who may understand the actual question.

Great machine, I only wish it could do larger projects

Bought based on reviews. A little disappointed with the fume extractor but otherwise pleased with my purchase. Easy to setup but a little learning curve with the Make-It software. Light Burn software integration is difficult even following the instructions. Make sure and vent to the outside since fume extractor doesn't really take care of the burning wood smell.

I truly love the Lumos for most things I have tried. It may be user error but I cannot get the rotary to work correctly or the slide with the rotary. I am trying to figure them out but so far I can't. I would love some more in depth tutorials actually using the accessories and their settings. The laser itself works wonderfully on metal, wood, slate and leather. There are a couple things on the makeit software that could use a little changing. Mostly the settings and materials list. I know the lumos can do many more materials than the lost has. It would help me to have more settings preset to the materials. This is the best laser I have worked with as far as ease of use and portability. The images and text are super crisp and fast. Great product.

My buying experience was great I had no problem at all. I really like using my vista 10w although I really feel I should have bought the 20w or even the 40w. I feel I am very limited to what I can do with the vista 10w. I feel I should have had someone to speak to before I bought. I watched lots of videos but still feel I bought the wrong one.

Received my Vista quickly. I have had some issues but customer service did respond (at times quicker than others but also weekends were involved) and I even had a replacement. But Vista is relatively easy to operate and affordable for the home crafter and I would recommend.