Joseph U.
I would like to see tutorials on the…
I would like to see tutorials on the MakeIt software. I'm especially interested in trying 3de, but can't find any help for my machine (Vision 20w)

WeCreat is a pioneering team dedicated to making creation accessible to everyone.Our story began with a simple yet powerful vision: how to transform complex creative processes into simple, achievable actions?We are a group of innovators and creators who build intuitive laser solutions that unlock endless creative possibilities. Meanwhile, we are passionate believers in the power of creativity as the driving force of human progress.We delve deep into understanding creators' needs and continuously work to simplify their creative journey. From artistic pieces to innovative inventions, we're committed to making the process of bringing ideas to life easier and more enjoyable.We are excited to announce that our Vision and Vista products are now available for sale! These innovative solutions further enhance the creative process, making it even more seamless and enjoyable.We believe that when creation becomes simple, the world becomes more colorful.Follow us to be part of this creative revolution!
WeCreat (wecreat.com) has 226 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Joseph U.
I would like to see tutorials on the MakeIt software. I'm especially interested in trying 3de, but can't find any help for my machine (Vision 20w)
Tonia
It is easy to use and I'm enjoying the creation i make, have to learn more ways to use my machine but overall I love it.
Ricky B.
Customer service wasn’t the best. The machine broke down after a few weeks of using it and after having my mom who works for Dell computer/Boeing and all she does is work on computers and circuit boards and everything she said, the main board was fried, but after them troubleshooting it, they sent me a couple cables that turned out to obviously not be the problem. They finally sent out a new one and at that point I almost didn’t want to use it anymore and now they even have constant updates to either the Wi-Fi works or you have to use the USB cord. Finally the Wi-Fi is back working again for it but now I find that the alignment is off even though you do the alignment on the actual system/reset it to manufacture it constantly is off on every other project so trying to line up something to engrave on a small object is pretty much impossible honestly, I’m glad I bought it but at the same time disappointed at the same time I’m just thinking it’s a matter of time before the replacement breaks which really sucks cause it was a lot of money and then now they have all their new ones out that seem to do more for less price, which is kind of frustrating
DAVID P.
I am somewhat new to the laser experience and doing it as a hobby even though I have had people contact me for items that they have seen some of my work. I purchased my 40w Vison in November 2024. Also, I am a member to a few laser sites always looking for information. One of the things that I have seen on the WeCreat site were negative reviews as for customer service but then again there are numerous positive comments. There seems to be a dislike for the fume extractor though. Personally, I have had very good experience. The negative aspects, for me, regarding the fume extractor is the cost of the filters. So far, I have been able to clean the two top filters but will have to look into the purchase of new filters or move my system to a window and vent out there. After almost a year of owning my unit, I am very happy with its performance. I am still using the same firm ware and initial program that was installed in the unit when I got it. The reason I have not updated either is because there have been several complaints that the updates have caused several problems. At this point in my experience in laser engraving my programs are working for what I want it to do. Would I buy another WeCreat, Absolutely. I would image that there are other laser products that are probably superior to what I have but for the cost of what I do I am satisfied. As for a date of any one experience, it's hard to pick a date because every time I do a project, I am amazed. As a Christmas gift I gave every household on my street a set of slate coasters with their name and the year on them. As a result of this I was contacted by a neighbor who asked if I could make a dozen coasters to be sold at our island museum. So far this has evolved into four additional orders of coasters and cutting boards. Also, another islander contacted me, after seeing these coasters and requested three other items on slate and wood. This person was very impressed with the quality of work that was done with the laser.
Mertz W.
The laser works great and it is easy to use. The software is fine but a little limited. I wish it was easier to draw curves. I have to connect via the internet because it won’t connect with the usb cord, possibly old software on my old laptop. Tech people were unable to help. I have been building custom travel sized cribbage boards and making the holes is a lot faster and easier than drilling.
Tom
The recreate vision 40 is a great entry level machine. It however is not as simple as they want you to believe it is. There is maintenance that needs to be done to keep the machine running at peak performance. Also a diode laser has limitations when it comes to certain materials if acrylic is your target material you want to consider a CO2 laser. That being said customer service has been great they are always there to help and so far we have been able to resolve any issues I have had. So yes I would recommend Wecreat but don’t expect it to be as easy as they try and show.
Melissa D.
Need more support follow up.
Chris S.
Need more instructions on MOPA color engraving.