WeCreatReviews of wecreat.com

I have a 20 watt and 10 watt and love both. I did have to have my 20 watt head replaced and they did so. If I need to buy again I will use WeCreat because of customer service and easy to use program.

Great Product that is easy to setup. Software is very user friendly. Very happy with the performance of the product.

Secure, fast, and well packaged shipment. Product is easy to use and as advertised. No complaints…subscription service has room for opportunity and more benefits?

This is a great machine. It cuts perfect.

Love my Lumos Rotary- it’s easy to use and perfect for a quick change and simple installation. The ability to do small items and metal add a lot of options. I’ve been doing miniature rolling pins for clay and cookies, the detail it can achieve is amazing.

Easy setup of machine. The test array once you select your material is very handy. The price was a good selling feature. The rotary tool and flipping laser head a also a key selling point.

I am new to Laser Engraving, so my first 16 months have been a huge learning curve. I have found that doing the suggested maintenance is very important to keep your machine running well. I use my WeCreat Vision 20w laser heavily though not as a business and probably due to sporadic maintenance I lost the fan in my laser head. I purchased a new head and installed but couldn’t get it to work properly. I called WeCreat Customer Service and they helped me to evaluate the problem and quickly sent me a laser head kit including a wire ribbon and circuit board to make sure my machine worked properly. This at NO CHARGE! I watched the WeCreat video on this complete replacement and though quite nervous since this type of work is really not my forte, installed everything they sent to me and IT WORKS PERFECTLY! The customer service I received from WeCreat was above and beyond my expectations. Thank you WeCreat 😊

One of the best customer service frameworks I have seen. I can't say enough for the speed and the professionalism of anyone I have had to deal with.